Rick Kala
Langhorne,PA
Summary
Dynamic Outside Sales Representative with proven record of creating valuable, customized solutions. Highly talented and driven to exceed expectations and sales goals. Identifies leads, manages prospects and acquires new business while servicing existing clients.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Outside Sales Representative
Curbell Plastics
Moorestown, NJ
01.2024 - Current
- Developed relationships with key decision makers in target accounts.
- Managed all aspects of outside sales territory including budgeting, forecasting, business development initiatives.
- Negotiated contracts with customers and maintained positive long-term client relationships.
- Developed and implemented strategies to increase sales, market share, and customer satisfaction.
- Collaborated with marketing team on promotional materials such as brochures and flyers.
- Prepared proposals and presentations that demonstrate how our product meets customer needs.
Senior Inside Sales Representative
Curbell Plastics
Moorestown, NJ
08.2020 - 12.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Generated leads by targeting desired customers at different demographic locations and collecting important information about needs and preferences.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Contacted new and existing customers to discuss product and service solutions.
- Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Investigated sales and service issues to provide successful resolutions.
Business Development
Gemini Plastics Inc.
Fallsington, PA
04.2019 - 08.2020
- Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
- Tracked RFPs and bids to maintain finger on pulse of industry and anticipate upcoming potential projects.
- Developed and implemented contact quotas for cold calls, appointments and interviews based on company growth objectives and research on lead generation and prospect conversion.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
Sales Executive
Laird Plastics Inc.
Bristol, PA 19007, Pennsylvania
01.2016 - 04.2019
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
- Contacted current and potential clients to promote products and services.
- Used cold calling and networking to sell products and services.
- Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
Assistant Manager
Laird Plastics
Bristol, PA
05.2014 - 12.2015
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Branch Manager
Piedmont Plastics
Exton, PA
01.2014 - 05.2014
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Established budgets and strategic business plans for daily operations.
Outside Sales Representative
Piedmont Plastics
Exton, PA
08.2013 - 01.2014
- Maintained open communication with leadership to facilitate business development.
- Educated customers on product features and technical details to highlight benefits.
- Utilized upselling techniques to maximize revenue.
- Collaborated with other departments to complete sales transactions.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Organized sale calls with customers and vendors.
Sales Specialist
Laird Plastics
Bristol , PA
04.1999 - 08.2013
- Fostered relationships with customers to expand customer base and retain business.
- Contacted new and existing customers to outline benefits of products.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Write, completed and filed documentation to finalize sales.
- Negotiated prices and set up contracts to finalize sales agreements.
- Stayed up to date on company products and services to support sales objectives.
Education
Psychology & Business Management
Pennsylvania State University
Information Technology & Business Administration
Strayer University
Skills
- Sales closing
- Negotiation Tactics
- Business development
- Market research and analysis
- Prospecting skills
- Product expertise
- Customer relationship management
- Consultative sales
- Account management
- Sales proposal creation
- Critical thinking
- Interpretation of blueprints, wiring diagrams and drawings
- Machining familiarity
- ISO 9000 trained
- Mathematical skills
- Upselling strategies
- Relationship cultivation
- Continuous Improvement
- Attention to Detail
Certification
- IAPD Level I Certified
- IAPD Level II Certified
- IAPD Excellence in Sales Certificate I
- Kydex Level V Certified
Timeline
Senior Outside Sales Representative
Curbell Plastics
01.2024 - Current
Senior Inside Sales Representative
Curbell Plastics
08.2020 - 12.2024
Business Development
Gemini Plastics Inc.
04.2019 - 08.2020
Sales Executive
Laird Plastics Inc.
01.2016 - 04.2019
Assistant Manager
Laird Plastics
05.2014 - 12.2015
Branch Manager
Piedmont Plastics
01.2014 - 05.2014
Outside Sales Representative
Piedmont Plastics
08.2013 - 01.2014
Sales Specialist
Laird Plastics
04.1999 - 08.2013
Psychology & Business Management
Pennsylvania State University
Information Technology & Business Administration
Strayer University
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