Rick Salvatore
Easton,PA
Summary
Dynamic and results-oriented Parts Manager with a proven track record at Ciocca Ford of Flemington, specializing in vendor relations and inventory management. Excelled in optimizing stock levels and enhancing team performance through effective training, demonstrating exceptional customer service and strategic purchasing skills. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Parts Manager
Ciocca Ford of Flemington
Flemington, NJ
11.2022 - Current
- Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
- Prepared and managed the parts department budget, including forecasting and expense control.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Analyzed parts performance data to identify trends and make informed purchasing decisions.
- Monitored stock levels regularly to avoid backorders or shortages.
- Managed procurement processes, negotiating with suppliers to secure best prices.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Trained and monitored employees to teach daily tasks and improve performance.
Warehouse Lead
Ciocca Parts Warehouse
Flemington, NJ
10.2019 - 09.2024
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Analyzed existing workflows for efficiency improvements and identified cost savings measures.
- Maintained inventory records with timely updates.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Parts Specialist
Ciocca Ford of Flemington
Flemington, NJ
07.2015 - 11.2022
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Resolved customer complaints in a professional manner.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
Parts Specialist
Smith Motor Company
Washington, NJ
02.2010 - 07.2015
- Supported service department by expertly pulling parts and updating records.
- Received, examined and reshelved returned parts.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Commercial Parts Professional
Advanced Auto Parts
Easton, PA
06.2008 - 01.2010
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Used POS systems to receive payment or obtain credit authorization.
- Networked to build client base and promote products to new and existing clients.
Education
Bachelor of Arts - Public Relations
Kean University
Union, NJ06-2012
Skills
- POS systems operations
- Stock management
- Customer service
- Vendor relations
- Purchasing strategies
- Forecasting demand
- Staff training
- Forklift operation
- Obsolescence control
- Inventory management
- Warehouse operations
Timeline
Parts Manager
Ciocca Ford of Flemington
11.2022 - Current
Warehouse Lead
Ciocca Parts Warehouse
10.2019 - 09.2024
Parts Specialist
Ciocca Ford of Flemington
07.2015 - 11.2022
Parts Specialist
Smith Motor Company
02.2010 - 07.2015
Commercial Parts Professional
Advanced Auto Parts
06.2008 - 01.2010
Bachelor of Arts - Public Relations
Kean University
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