Rick West
Charleston,SC
Summary
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
25
25
years of professional experience
Work History
Critical Care Sales Representative
Pharmaceutical Health Care
Charleston, South Carolina
2025.05 - 2026.07
- Conducted presentations to educate clients on new and existing equipment.
- Established relationships with healthcare professionals to promote pharmaceutical products.
- Trained new sales representatives on company policies and product knowledge.
- Resolved client inquiries promptly to maintain strong customer satisfaction.
- Provided technical support for customers using the company's products or services.
- Was with customer from sale to install of equipment
Field Sales Engineer
Handicare
2021.06 - 2025.01
- Cultivated lasting relationships with Dealers promoting company visibility and reputation.
- Optimized sales presentations, incorporating technical specifications and benefits relevant to client needs.
- Accelerated revenue growth through effective pricing agreements.
- Increased sales by developing strong relationships with Dealer clients and providing tailored engineering solutions.
- Provided technical troubleshooting and problem solving for Dealers with installed equipment or system issues.
- Designed and delivered product training for clients.
Technician
Pediatric Mobility Innovations
2019.06 - 2021.06
- Increased customer satisfaction by providing prompt and accurate technical support.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
- Reduced repair times by creating an organized system for tracking tools, parts, and resources.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Used ticketing systems to manage and process support actions and requests.
Owner
Fins, LLC
2001.08 - 2018.09
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Designing - Engineering
Midlands Technical Collage
Columbia, SCSkills
- Sales Training
- Team Collaboration
- Relationship building
- Technical troubleshooting
- Excellent communication
- Account servicing
- Product demonstration
- Customer support
- Sales team support
- Field consulting
- Trustworthy
- Attention to detail
Timeline
Critical Care Sales Representative
Pharmaceutical Health Care
2025.05 - 2026.07
Field Sales Engineer
Handicare
2021.06 - 2025.01
Technician
Pediatric Mobility Innovations
2019.06 - 2021.06
Owner
Fins, LLC
2001.08 - 2018.09
Designing - Engineering
Midlands Technical Collage