Rick West
Charleston,SC
Summary
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
23
23
years of professional experience
Work History
Field Sales Engineer
Handicare
06.2021 - 01.2025
- Cultivated lasting relationships with Dealers promoting company visibility and reputation.
- Optimized sales presentations, incorporating technical specifications and benefits relevant to client needs.
- Accelerated revenue growth through effective pricing agreements.
- Increased sales by developing strong relationships with Dealer clients and providing tailored engineering solutions.
- Provided technical troubleshooting and problem solving for Dealers with installed equipment or system issues.
- Designed and delivered product training for clients.
Sales Technician
Pediatric Mobility Innovations
06.2019 - 06.2021
- Increased customer satisfaction by providing prompt and accurate technical support.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
- Reduced repair times by creating an organized system for tracking tools, parts, and resources.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Used ticketing systems to manage and process support actions and requests.
Owner
Fins, LLC
08.2001 - 09.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Designing - Engineering
Midlands Technical Collage
Columbia, SCSkills
- Sales training
- Product demonstration
- Team collaboration
- Customer support
- Relationship building
- Sales team support
- Technical troubleshooting
- Field consulting
- Account servicing
- Trustworthy
- Teamwork and collaboration
- Attention to detail
- Excellent communication
Timeline
Field Sales Engineer
Handicare
06.2021 - 01.2025
Sales Technician
Pediatric Mobility Innovations
06.2019 - 06.2021
Owner
Fins, LLC
08.2001 - 09.2018
Designing - Engineering
Midlands Technical Collage
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