Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendell Smith

Alto

Summary

Experienced professional with a track record in field sales and engineering solutions. Demonstrated expertise in client relationship management, technical presentations, and strategic planning. Recognized for collaborative teamwork, adaptability, and consistent delivery of measurable outcomes. Proficient in problem-solving, technical troubleshooting, and customizing solutions to address customer requirements. Dedicated to improving team performance and driving business success through reliability and results-driven approach.

Overview

34
34
years of professional experience

Work History

Field Sales Engineer

Walter Tools USA
05.2021 - Current
  • Developed and maintained strong customer relationships to drive sales growth.
  • Conducted technical presentations to educate clients on product features and benefits.
  • Collaborated with cross-functional teams to ensure seamless project execution.
  • Provided expert support for product installations and troubleshooting.
  • Led training sessions for junior engineers on best practices in field operations.
  • Strategized sales initiatives that aligned with company goals, enhancing overall performance.
  • Contributed to product development, providing valuable feedback from customers to improve features and performance.
  • Expanded customer base by identifying new markets and establishing relationships with industry professionals.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Designed and delivered product training for clients.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.

Metalworking and Manufacturing Sales Specialist

Fastenal
09.2014 - 05.2021
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Answered customer questions regarding products, prices and availability.
  • Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems.
  • Identified, coordinated and participated in client relationship-building activities and meetings.
  • Assist salesforce to gain market share of cutting tools.
  • East Texas and South Dallas area

General Manager

Fastenal
12.2010 - 09.2014
  • Managed all sales activities at Lufkin Industries Oil Division / GE OIL & GAS.
  • Recruited and developed salesforce.
  • Managed 2.3 million inventory
  • Responsible for cost savings initiative and reporting
  • 24 hr operations

General Manager

Fastenal
01.2009 - 12.2010
  • Responsible for all sales in Lufkin district
  • Recruitment and development of Outside Sales
  • Managed Top 10 key accounts
  • Maintain and grow National Accounts

Inside Sales Manager

Fastenal
12.2007 - 01.2009
  • Responsible for 3 of Top 10 key accounts
  • Purchasing & inventory management
  • Walk in sales
  • AR collections
  • New accounts
  • Product sourcing

Machinist

Machine Service Inc
09.1999 - 12.2007
  • Operational experience : LeBlonde Lathes, Bridgeport Knee Mills & Shaper, G & L / Lucas Horizontal Boring Mill, Radial Drill Press, Brickford Drill Press, Surface Grinder, Do-All Bandsaws, Press and Broaching, Line Bore
  • Fabrication experience: MIG-TIG-Stick welding, Plasma cutter & gouging, servo-graph torch, oxygen-acetylene torch, Silver solder
  • Customer Relations
  • Manage Shop during owners leave
  • Blueprint drawing to record production parts
  • Build tooling for machining process

Ceremonial Guardsman / Steelworker

United States Navy
01.1992 - 12.1999
  • Presidential Honor Guard Naval District Washington DC
  • Drill Team
  • Security Clearance for White House ceremonies
  • President Bill Clinton Inauguration ceremony
  • Secretary of Defense Colon Powell Retirement
  • Joint service Pentagon ceremonies
  • POIC White House Credential Check Ceremony
  • US Naval Reserve - NMCB28- Naval Mobile Construction Battalion 28
  • Steel Worker- Field Construction/Combat Detachment 7
  • Crew Serve Weapons

Gear Repair Specialist / Machinist

Lufkin Industries Gear Repair Division
07.1995 - 09.1999
  • Operational Experience : Lathes, Gap Bed Lathes, Knee Mills, Cim-X Mills, Horizontal Boring Mills, Vertical Turret Lathe, OD Grinder, ID Grinder, Keyway broaching machines, Radial Drills, Magna Glow UV, Metalized Spray System, Vertical and Horizontal Bandsaws, Rogers Press
  • Test Stand Tech
  • Set up and testing of repaired power transmission gear boxes
  • 500 hp dynomometer loaded testing
  • Vibration and data collection
  • Maintain log and records
  • Customer Observed Testing

Education

Associate of Science - Business

Angelina College
Lufkin, Texas
01.2003

Skills

  • Sales strategy development
  • Sales training
  • Product demonstration
  • Territory management
  • Technical troubleshooting
  • Formal presentation skills
  • Pipeline management
  • Technical consulting
  • Active listening
  • Effective communication
  • Product knowledge
  • Strategic partnerships

Timeline

Field Sales Engineer

Walter Tools USA
05.2021 - Current

Metalworking and Manufacturing Sales Specialist

Fastenal
09.2014 - 05.2021

General Manager

Fastenal
12.2010 - 09.2014

General Manager

Fastenal
01.2009 - 12.2010

Inside Sales Manager

Fastenal
12.2007 - 01.2009

Machinist

Machine Service Inc
09.1999 - 12.2007

Gear Repair Specialist / Machinist

Lufkin Industries Gear Repair Division
07.1995 - 09.1999

Ceremonial Guardsman / Steelworker

United States Navy
01.1992 - 12.1999

Associate of Science - Business

Angelina College

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