Rick Williams
Mechanicsville,VA
Summary
Results-driven Operations Manager with extensive experience in optimizing workflows and enhancing team dynamics to achieve peak efficiency. Expertise in implementing process improvements while cultivating a safety-conscious and proactive work environment, ensuring alignment with organizational goals and fostering sustainable growth. Detail-oriented with exceptional communication and project management skills, adept at managing multiple tasks effectively in fast-paced settings. Recognized for a proactive approach to identifying challenges and driving solutions that optimize processes and support team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Sure Power, Inc.
01.2021 - 01.2024
- Optimized warehouse operations, ensuring efficient daily inventory management.
- Oversaw facility operations, including infrastructure, grounds, security, and equipment.
- Coordinated supply orders and vendor communications for essential services.
- Maintained precise records of resource availability and commitments.
- Recruited and managed five field service technicians effectively.
- Developed training programs and provided coaching to enhance employee performance.
Service Manager
Amerigas Propane
01.2009 - 01.2020
- Achieved exceptional safety record while supervising 12 service technicians.
- Streamlined scheduling and routing for service work and gas emergencies.
- Ensured accurate documentation by reviewing completed work orders thoroughly.
- Evaluated service technicians during ride-alongs for safety and quality compliance.
- Conducted site inspections to monitor adherence to safety codes and procedures.
- Enhanced technician performance through individual development plans and training.
Education
Bachelor Of Science -
Radford University
Radford, VAAssociate Of General Studies - undefined
Bluefield University
Bluefield, VASkills
- Microsoft Office
- SAP
- CorelDraw
- Illustrator
- Indesign
- Printshop
Certification
- Head Of Quality Control Unit
- Hazardous Work Permit Issuer
- Lockout / Tagout
- DOT
- Forklift
- CDL Class B
- First Aid
- CPR
Timeline
Operations Manager
Sure Power, Inc.
01.2021 - 01.2024
Service Manager
Amerigas Propane
01.2009 - 01.2020
Associate Of General Studies - undefined
Bluefield University
Bachelor Of Science -
Radford University