Rickayla Berry
Toledo,OH
Summary
Determined and dedicated Army National Guard Soldier with strong leadership skills. Possessing an optimistic, outgoing, and pleasant personality strongly suited to a team environment. Capable of following directions and task completion. Displaying solid communication and organizational skills. Seeking an entry level position.
Overview
6
6
years of professional experience
Work History
Case Manager
New Concepts
Toledo, OH
06.2024 - Current
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Evaluated program effectiveness and suggested improvements based on client outcomes.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Supported family members by providing information on local support groups.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Prepared and presented case reports and summaries to stakeholders and management.
Substitute Teacher
Toledo public schools
Toledo, Ohio
12.2023 - 06.2024
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Assessed student understanding through informal and formal methods.
- Attended training and workshops to improve teaching skills.
- Encouraged positive behavior among students through effective communication techniques.
- Led or moderated classroom discussions and guided exploratory thought.
- Maintained accurate records of student attendance and performance.
TV Show Host
BCAN
Toledo, OH
01.2023 - 06.2024
- Developed storylines for broadcasts to engage listeners and increase audience numbers.
- Promoted upcoming shows via social media platforms such as Twitter or Facebook.
- Shared public service announcements, skills trade information and upcoming episode with audiences.
- Read and memorize scripts for the show.
- Camera time.
Teen/ Game Room Instructor
Boys and Girls Club
Toledo, OH
03.2022 - 12.2023
- Organized field trips related to course topics in order to provide hands-on learning opportunities outside the classroom.
- Developed guides and course materials to reinforce lecture information and help students learn.
- Recorded daily attendance to maintain accurate and complete records.
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Received recognition for contributions to innovative concepts in classroom instruction.
Manage Medicare and Medicaid
Athem| CPR
Mason, OH
11.2021 - 03.2022
- Manage Medicare and Medicaid
- Learning the different health Insurance policies in different states
- Learning where to locate all your information to answer the members questions
- Learning to use multiple different programs, what they're used for and what kind of information each program will give you
- Phone etiquette
Shifts Supervisor
Securitias/Chase JP & Morgan
05.2021 - 10.2021
- Checking cameras daily to weekly writing reports for each camera
- Filling out incident reports if incidents occur
- Attention to deal
- Making sure authorized only people are entering the building
- Security checks around the building where the cameras can't always see
- Do radio checks
- Making sure all paperwork is correct before the end of shift
Bank Teller
Directions Credit Union
Toledo, Ohio
08.2020 - 04.2021
- Serves members by completing account transactions
- Provided account services: making deposits, withdrawals, and loan payments
- Cashing check, sells cashier checks and traveler's checks
- Answers questions in person or on telephone and refers members to other bank services as necessary
- Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals
Assembly Technician
Dana Incorporated
Toledo, Ohio
09.2019 - 03.2020
- Supplied axles for other companies
- Build, rebuild and/or tore down axles
Education
Food Safety Certification -
Toledo, Ohio01.2019
High School Diploma - Broadcasting & Communications, TV Communications
Jesup W. Scott High School
Toledo, Ohio05.2017
Skills
- Professional phone etiquette
- Microsoft Office products
- Proficient in Adobe Audition
- Adobe Premier Pro
- Audacity
- Logic Pro X
- DJ training
- Problem solving
- Effective communication
- Active listening
- Time management
- Communication skills
- Multitasking
- Conflict resolution
- Customer service
- Data entry
- Microsoft Office
- Interpersonal communication
- Record keeping
- Customer and client relations
- Team collaboration
- Resourcefulness
- Cash handling
- Excellent communication
- Telephone skills
- Teamwork
- Cleaning and sanitizing
- Inventory and stocking
- Customer engagement
- Product knowledge
- Classroom management
- Data analysis
- Public speaking
- Behavior management
- Parent engagement
- Critical thinking
- Creative problem solving
- Team building
- Emotional intelligence
- Relationship building
Training
- Culinary Specialist - Private E3, Ohio Army National Guard, 07/18 - Present
- Basic Training, 11/18
- AIT Training, 01/19
Volunteer Experience
- Program President, Young Women of Excellence (YWOE), 1 year
- Childcare Provider, 3 years, Cared for 4+ children age range infant - 10 years old: assisted with homework, prepared nutritious meals, bathed and toileted as needed, provided a report to the guardians at the end of shift.
- Coach, Jesup W. Scott High School Band Dance Team, 1 year
Timeline
Case Manager
New Concepts
06.2024 - Current
Substitute Teacher
Toledo public schools
12.2023 - 06.2024
TV Show Host
BCAN
01.2023 - 06.2024
Teen/ Game Room Instructor
Boys and Girls Club
03.2022 - 12.2023
Manage Medicare and Medicaid
Athem| CPR
11.2021 - 03.2022
Shifts Supervisor
Securitias/Chase JP & Morgan
05.2021 - 10.2021
Bank Teller
Directions Credit Union
08.2020 - 04.2021
Assembly Technician
Dana Incorporated
09.2019 - 03.2020
Food Safety Certification -
High School Diploma - Broadcasting & Communications, TV Communications
Jesup W. Scott High School