Rickey Campbell
824 N New Road Apt H7
Summary
Professional in retail management, equipped with expertise in overseeing store operations and enhancing customer experiences. History of effectively managing inventory, staff training, and operational efficiency. Known for fostering team collaboration and flexibility in dynamic retail environments, with strengths in leadership and organizational skills.
Overview
10
10
years of professional experience
Work History
Key Holder Supervisor
Lids
07.2022 - 12.2024
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Associate Team Lead
Sunoco Gas Station
03.2020 - 10.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Assistant Sales Manager
Sneaker Villa
05.2018 - 03.2020
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Retail Manager
City Blue
02.2015 - 04.2018
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-2002
Skills
- Promotional strategies
- Store operations
- Staff oversight
- Team training and development
Timeline
Key Holder Supervisor
Lids
07.2022 - 12.2024
Associate Team Lead
Sunoco Gas Station
03.2020 - 10.2022
Assistant Sales Manager
Sneaker Villa
05.2018 - 03.2020
Retail Manager
City Blue
02.2015 - 04.2018
High School Diploma -
Atlantic City High School
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