Results-driven Business Support Professional with 7+ years of experience in connecting businesses with resources to drive success. Demonstrated expertise in building relationships, assessing needs, and developing innovative solutions for workforce challenges. Committed to fostering a diverse, equitable, and inclusive workplace while actively contributing to community enrichment.
Overview
8
8
years of professional experience
Work History
WorkSource Specialist
Worksource
Auburn, WA
06.2024 - Current
Identified opportunities to enhance specialization resulting in increased efficiency.
Participated in ongoing training and compliance activities.
Exercised versatility in fast-paced, agile work environments.
Balanced competing priorities through deliberate project and time management practices.
Identified needs of customers promptly and efficiently.
Staffing Manager/Recruiter
Allegiance Staffing
Tacoma, United States
10.2016 - 10.2023
Led a team of recruiters, ensuring improved performance and productivity in identifying qualified candidates and meeting client needs
Utilized multiple sourcing tools such as job boards, social media, and networking to build a diverse candidate pool for hiring initiatives
Offered excellent customer service to both clients and candidates, maintaining clear communication throughout the entire placement process.
Drove performance metrics by actively maintaining KPIs, tracking data, and implementing process enhancements for efficient recruitment operations.
Created marketing materials to attract new candidates.
Liaised between management and employees by relaying work information, adjustments and grievances.
Assisted in employee recruitment, hiring and interview processes.
Financial Analyst
Unity Tec (WA State National Guard)
Camp Murray, United States
03.2020 - 09.2020
Presented meticulously analyzed accounting and financial data.
Managed and operated automated financial systems, contributing to the efficiency of financial management processes.
Consolidated data derived from multiple financial and accounting systems, delivering precise and punctual financial reports to leadership
Maintained accurate records of fund transfers to ensure transparency and accountability in accordance with Department of Defense guidelines.
Collected data and created detailed spreadsheets for trend identification and revenue, profitability, and expense forecasting.
Facilitated communication and collaboration with DFAS and other financial management organizations.
Pathfinder/Navigator/Case Manager
Valley Cities Veterans Services
Kent, United States
03.2019 - 03.2020
As a Pathfinder for Veterans of Color, engaged in outreach activities, evaluated veterans' needs, and facilitated connections with relevant local resources
Developed relationships with local resources and partnering agencies to expand connections within the community.
Successfully tackled various problems within intricate systems for veteran clients
Introduced and implemented SOPs for the Navigator role that remain effective till date.
Education
Bachelor of Arts - Business Administration
University of Washington
Tacoma, WA
12.2024
High School Diploma -
Warwick High School
Newport News, VA
Associate of Arts - General Studies
Pierce Community College
Puyallup, WA
Skills
Business Development
Candidate Sourcing
Client Needs Assessment
Recruitment Strategies
Onboarding Processes
Personnel Development
Customer Service
Process Improvement
Accomplishments
Certified Staffing Professional (CSP), 2018
The United States Air Force Achievement Medal, 2013
Support Specialist of the Month, November 2012
Team of the Month, October 2012
Airmen of the Month, September 2012
Timeline
WorkSource Specialist
Worksource
06.2024 - Current
Financial Analyst
Unity Tec (WA State National Guard)
03.2020 - 09.2020
Pathfinder/Navigator/Case Manager
Valley Cities Veterans Services
03.2019 - 03.2020
Staffing Manager/Recruiter
Allegiance Staffing
10.2016 - 10.2023
Bachelor of Arts - Business Administration
University of Washington
High School Diploma -
Warwick High School
Associate of Arts - General Studies
Pierce Community College
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