Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Work with mental health inmates trying to plead sanity with crimes they committed or didn't commit.
Medical Assistant / Mental Health Tech
Las Vegas Recovery Center
01.2018 - 03.2020
Administered injections, measured patient vital signs, managed rooming and patient flow, pre-visit preparations, assisted with patient visits and inpatient stays within the facility
Post-visit duties including discharging with instructions
Informed providers of schedule changes that would impact patient flow
Assisted with reporting test results as directed by provider
Assisted with phone reception in adherence to confidentiality and privacy laws in a manner that reflects customer service orientation
Obtained and reviewed patient insurance information to determine eligibility for admission to detox facility
Screened potential admissions in accordance with established detox procedures
Maintained ongoing dialogue with staff to stay informed of current census and ability to admit additional patients
Maintained an effective, collaborative relationships with the community, including hospital, law enforcement, treatment programs and funders
Followed all policies and procedures regarding patient information protection, including alcohol-drug patient confidentiality and HIPAA
Completed mandatory trainings and attended organizational meetings, as required by employer
Goals group with clients to discuss short and long term plans for the future
Host 1 on 1 sessions with therapist in an attempt to solve the underlying problem
Teach clients coping mechanisms and problem solving solutions
Host exercising groups with the elderly clients
Assist with medications, arts and craft, and serving meals
Medical Assistant
Culinary Health Center
05.2017 - 11.2017
Handled Medicaid and Medicare Treatment Authorizations
Escorted patients to examination rooms
Obtained vital signs, weight, temperature, and pulse
Discussed chief complaint and or reason for visit
Set up and performed EKG's, and operated the Holter Monitor
Gave injections, venipunctures, EKG's, minor wound care, suture removal, ear lavage, sterile tray set up
Assisted the Physician with in-office procedures or minor surgeries
Ordered prescription refills through a computerized system
Called the Radiology labs to follow up on diagnostic tests, X-rays and other Oncology procedures
Responsible to assist and process patient check-in/check-out
Performed CPT and ICD 9 coding and billing tasks such as, insurance verification, collected co-pays and front office duties
Answered phones, scheduling appointments, making callbacks, and appointment reminder calls
Environment: XP Professional 2007, Microsoft outlook, Microsoft excel 2007, Access, 2007 MS office Suite 2007, Lotus Notes, MS Word 2007
Medical Assistant
Doyne Medical Clinic
08.2012 - 05.2017
Performed nursing procedures under supervision of physician or physician assistant
Escorted patients to exam rooms, interviewed patients, acquired vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart