Ricki Brown
Federal Way,WA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Silverback Parcel LLC
Maple Valley, WA
03.2023 - 08.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
Fulfillment Lead
Lowes
Auburn, WA
02.2020 - 02.2023
- Provided leadership to ensure that all employees were meeting performance goals.
- Tracked progress on daily tasks and provided regular updates to management team members.
- Coordinated with internal departments for the timely delivery of orders.
- Ensured compliance with safety regulations, quality standards, and customer requirements.
- Assisted in resolving customer inquiries related to order status or shipment issues.
Education
High School Diploma -
West Auburn Senior High School
Auburn, WA06-2014
Skills
- Safe Food Handling
- Cash Handling
- Problem-solving abilities
- Adaptability and Flexibility
- POS Systems
- Dependable and reliable
- Payment Collection
- Multitasking
- Exceptional customer service
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Silverback Parcel LLC
03.2023 - 08.2024
Fulfillment Lead
Lowes
02.2020 - 02.2023
High School Diploma -
West Auburn Senior High School