Rickie Garrett
Victorville,CA
Summary
Well Patient-oriented Pharmacy Technician with experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and maintaining excellent customer service. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
1
1
Certification
Work History
Office Manager
Wells Chiropractic
SAN BERNARDINO, CA
04/06/15 - Current
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained filing system for records, correspondence and other documents.
- Recruited and trained new employees to meet job requirements.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Handled scheduling
Pharmacy Technician
Longs Drugs Pharmacy
San Bernardino, CA
12/06/06 - 06/22/08
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared and processed medical insurance claim forms and records.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Verified accuracy of medication labels before they were dispensed to customers.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Answered telephones to respond to questions or requests.
- Mixed pharmaceutical preparations according to written prescriptions.
- Assisted in training new employees on pharmacy procedures.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Pharmacy Technician - Pharmacy Technology
UEI
San Bernardino, CA10-2006
Skills
- Customer Service
- Supply Management
- Data Entry
- Billing
- Office Management
- Scheduling
- Contract Negotiations
- Clerical Support
Certification
- Licensed Pharmacy Technician
References
References available upon request.
Timeline
Office Manager
Wells Chiropractic
04/06/15 - Current
Pharmacy Technician
Longs Drugs Pharmacy
12/06/06 - 06/22/08
Pharmacy Technician - Pharmacy Technology
UEI
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