Rickie Ros
Coconut Creek,FL
Summary
Dynamic bartender with a proven track record at Harrah’s Caesar’s POMP Casino, excelling in high-volume environments. Expert in creative mixology and outstanding customer service, consistently enhancing guest experiences while managing inventory efficiently. Recognized for strong multitasking abilities and a service-oriented mindset, ensuring seamless operations and guest satisfaction.
Overview
29
29
years of professional experience
Work History
Bartender
Harrah’s Caesar’s POMP Casino
07.2024 - 10.2025
- Mixed cocktails, beer, and wine accurately while maintaining fast-paced service standards.
- Managed bar inventory, restocked supplies, and organized product for efficient shift operations.
- Processed guest orders promptly using POS systems and handled cash and credit transactions accurately.
- Followed responsible alcohol service policies and monitored guest intoxication levels carefully.
Bartender
Marriott Coral Springs Heron Bay
07.2017 - 03.2020
- Mixed cocktails, beers, and spirits accurately while maintaining consistent drink quality in high-volume casino environment.
- Verified guest identification and monitored responsible alcohol service in compliance with gaming and liquor regulations.
- Processed orders through POS systems, handled cash transactions, and balanced checks with attention to detail.
- Restocked bar supplies, replenished glassware, and maintained readiness for continuous service during peak hours.
Bartender
Isles Casino
11.2013 - 03.2020
- Delivered prompt guest service, resolved drink requests efficiently, and maintained professional interactions on busy shifts.
- Cleaned bar stations, sanitized equipment, and upheld health and safety standards throughout service periods.
- Coordinated with cocktail servers and floor staff to ensure smooth beverage delivery and order flow.
- Monitored inventory levels, reported shortages, and supported efficient beverage operations across multiple service areas.
Marketing Director
Vacation Village Weston
05.1996 - 08.2017
Education
Associate of Science - Marketing/Physical Education
University of South Florida
Tampa, FLSkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Outgoing personality
Engaging personality
Handling difficult customers
Cash register operation
Menu memorization
Memory retention
Hospitality service expertise
Service-oriented mindset
Professional appearance
Suggestive selling
Alcohol awareness
Food service
Team training and development
New hire training
Beverage preparation
Drink preparation techniques
Inventory
Sales expertise
Salesmanship
Classic cocktails
Performance improvement
Food running
Staff management
Health codes compliance
Creative mixology
Ordering bar supplies
Aloha POS
Order management
Garnishing drinks
Preparing garnishes
ABC standards
Outstanding customer service
Bar service preparation
Liquor restocking
Hospitality and accommodation
Able to stand number hours
Accomplishments
I won Marketing Director of the year 2 times . I was awarded a trip to Cancun Mexico, a trip to Puerto Rico cash benefits, and some other goodies they gave. Also a free stay at a Timeshare of my choice.
Timeline
Bartender
Harrah’s Caesar’s POMP Casino
07.2024 - 10.2025
Bartender
Marriott Coral Springs Heron Bay
07.2017 - 03.2020
Bartender
Isles Casino
11.2013 - 03.2020
Marketing Director
Vacation Village Weston
05.1996 - 08.2017
Associate of Science - Marketing/Physical Education
University of South Florida