Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Barker

GAHANNA,OH

Summary

Hardworking Driver with expertise in providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

18
18
years of professional experience

Work History

Driver

Tristar Transportation, Phone: (614) 430-1688
12.2019 - 07.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Technical Support Representative

Teleperformance, Phone (877) 877-3944
12.2016 - 07.2017
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.

Driver

Tristar Transportation, Phone: (614) 430-1688
12.2015 - 06.2016
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Technical Support Representative

Teleperformance USA, Phone (877) 877-3944
12.2010 - 07.2014
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.

Customer Service Representative

GameStop, Phone (614)-428-9040
06.2002 - 06.2009
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Gahanna Lincoln High
Gahanna, OH
06.2001

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • City and non-city driving
  • Flexible Schedule
  • Punctuality
  • GPS and route planning
  • Traffic laws knowledge
  • Safety Protocols
  • Defensive Driving
  • Vehicle Inspection
  • Safety Management
  • Route Planning
  • Driving in Adverse Conditions
  • Navigational Systems and GPS
  • Vehicle inspections
  • Transportation
  • Traffic Law Observation
  • Inclement weather driving
  • Passenger transportation
  • Relationship Building
  • Accident Prevention
  • Adaptable driving techniques
  • Confidentiality understanding
  • Fuel Efficiency
  • DOT Compliance
  • Route Determination
  • Equipment monitoring
  • Customer rapport
  • Route logs
  • English Fluency
  • Expertise Passenger Vehicles
  • Transportation Regulations
  • Accident reporting

Timeline

Driver

Tristar Transportation, Phone: (614) 430-1688
12.2019 - 07.2020

Technical Support Representative

Teleperformance, Phone (877) 877-3944
12.2016 - 07.2017

Driver

Tristar Transportation, Phone: (614) 430-1688
12.2015 - 06.2016

Technical Support Representative

Teleperformance USA, Phone (877) 877-3944
12.2010 - 07.2014

Customer Service Representative

GameStop, Phone (614)-428-9040
06.2002 - 06.2009

High School Diploma -

Gahanna Lincoln High
Ricky Barker