Hardworking Driver with expertise in providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
18
18
years of professional experience
Work History
Driver
Tristar Transportation, Phone: (614) 430-1688
12.2019 - 07.2020
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Technical Support Representative
Teleperformance, Phone (877) 877-3944
12.2016 - 07.2017
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Driver
Tristar Transportation, Phone: (614) 430-1688
12.2015 - 06.2016
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Technical Support Representative
Teleperformance USA, Phone (877) 877-3944
12.2010 - 07.2014
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Customer Service Representative
GameStop, Phone (614)-428-9040
06.2002 - 06.2009
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assistant Store Manager/Center Store Manager at Cefco/Casey’s Store 430/4702Assistant Store Manager/Center Store Manager at Cefco/Casey’s Store 430/4702
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