Ricky Cain
_______________________________________________________________
Denton,TX
Summary
With over 18 years of mental health experience primarily in substance abuse, guiding and achieving change in individuals has been a foundation of my work as a helping professional. I'm able to assist individuals in creating meaning from difficult experiences. My goal is to help incorporate the insights gained from these experiences into lasting positive behaviors and life changes.
Overview
34
34
years of professional experience
Work History
Lead Admissions Treatment Advocate
Greenhouse Treatment Center
Grand Prairie, TX
03.2023 - Current
- Supported clients during emotionally challenging situations, offering empathy while maintaining professionalism.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement
- Contributed to a reduction in client wait times by effectively managing appointment scheduling and resource allocation.
- Identified areas of improvement within the intake process by regularly reviewing standard operating procedures and implementing changes as needed.
- Demonstrated adaptability when faced with changing circumstances or new challenges within the role, maintaining consistent performance levels under pressure.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Trained and supervised new intake staff to deliver high-quality client care.
- Streamlined intake systems, resulting in reduced errors and improved speed.
Mental Health Technician
University Behavioral Health Of Denton
Denton, TX
08.2022 - 03.2023
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Supported patients to relieve anxiety, depressive symptoms as well psychotic symptoms to promote positive outcomes.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Charted on each patient daily.
Licensed Chemical Dependency Counselor
Henderson County HELP Center
Athens, TX
08.1996 - 09.2006
- Performed student assistance program activities in area high schools.
- Provided clinical services to students in area schools on a contractual basis.
- Marketed the student assistance program to area schools, doing presentations and consultations to increase the program's reach.
- Provided services to adults and families in an out-patient treatment setting.
- Conducted substance abuse therapy sessions with adults, adolescents and families in an outpatient setting.
- Authored a grant under the Safe and Drugs Free Schools Act for an Experiential Learning Program which was funded for 5 years. The program focused of adolescents who were involved with the juvenile probation department in Henderson County, TX.
Licensed Chemical Dependency Counselor
Sundown Ranch
Canton, TX
01.1990 - 08.1996
- Provided inpatient residential therapy services to adolescents and their families.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Developed individual treatment goals based on history and diagnosis.
- Developed and implemented the Volatile Substance Abuse Program for adolescents who were abusing inhalants. At the time this was one of only two such programs in the United States. The program received attention and referrals on the national level including press coverage.
- Conducted professional development and continuing education programs on the subject of inhalant abuse.
- Assisted in the development and program design for the facility's Experiential Learning Program.
- Developed and trained direct care staff in a cognitive behavior therapy education program using Rational Emotive Behavior Therapy. This program became a standardized part of the treatment modalities for a portion of the client population.
- Worked as part of a two person counseling team which focused on dual-diagnosis clients.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Quality Assurance Manager
Suhm Spring Works
Dallas, TX
04.2011 - 02.2020
- Ensured that the company quality program met or exceeded ISO 9001:2015 quality management standards.
- Supervised quality department employees in the task of meeting monthly goals, shipping schedules and customer specifications.
- Developed processes and procedures to achieve the company's short and long term quality goals.
Education
BSEd - Substance Abuse Counseling
Midwestern State University
Wichita Falls, TX 09.2024 - Current
Psychology
Trinity Valley Community College
Athens, TX 05.2001 -
Skills
Building Rapport
undefinedTimeline
BSEd - Substance Abuse Counseling
Midwestern State University
09.2024 - Current
Lead Admissions Treatment Advocate
Greenhouse Treatment Center
03.2023 - Current
Mental Health Technician
University Behavioral Health Of Denton
08.2022 - 03.2023
Quality Assurance Manager
Suhm Spring Works
04.2011 - 02.2020
Psychology
Trinity Valley Community College
05.2001 -
Licensed Chemical Dependency Counselor
Henderson County HELP Center
08.1996 - 09.2006
Licensed Chemical Dependency Counselor
Sundown Ranch
01.1990 - 08.1996
Similar Profiles
Koti RussellKoti Russell
Treatment Advocate/Medical Records Coordinator/Billing Clerk at Greenhouse Treatment CenterTreatment Advocate/Medical Records Coordinator/Billing Clerk at Greenhouse Treatment Center
Donna PriceDonna Price
Registered Nurse, Addictions/Behavioral Health at AAC: Greenhouse Treatment CenterRegistered Nurse, Addictions/Behavioral Health at AAC: Greenhouse Treatment Center
Emily WalkerEmily Walker
Program Counselor-Intern at Texas Treatment ServicesProgram Counselor-Intern at Texas Treatment Services
Isobel SpinelliIsobel Spinelli
Technical Sales Consultant - Supply Chain Risk Management at Sphera SolutionsTechnical Sales Consultant - Supply Chain Risk Management at Sphera Solutions
Lisa JurgensmeierLisa Jurgensmeier
Laundry Pro at The Mat by Laundry on DemandLaundry Pro at The Mat by Laundry on Demand