Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Lara

Kansas City,KS

Summary

Detail-oriented team player with strong organizational skill, Ability to handle multiple projects simultaneously with a high degree of accuracy while main a positive attitude. Seeking a position that challenges utilizing interpersonal skills and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Mobile Expert

T-Mobile
02.2025 - 07.2025
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
  • Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.

Mobile Event Expert

T-Mobile
08.2024 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Mobile Expert

Metro by T-Mobile
02.2023 - 08.2024
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.

Cook

Einstein Bagels
05.2022 - 01.2023
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cook

Schlotzsky's Deli
12.2021 - 04.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier/cook

Cheba Hut Toasted Subs
03.2021 - 12.2021
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier/Cook

Raising Cane's Restaurants
12.2019 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Busser/Dishwasher

First Watch Daytime Cafe
05.2019 - 11.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Warehouse Worker

JCPenney
10.2018 - 05.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Shawnee Mission North
Overland Park, KS

Skills

  • Offline storage techniques
  • Mobile device management
  • Cross-platform proficiency
  • Real-time communication features
  • High-volume Production Capabilities
  • New Hire Training
  • Critical Thinking
  • Performance Improvement
  • Collaborative Relationships

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Mobile Expert

T-Mobile
02.2025 - 07.2025

Mobile Event Expert

T-Mobile
08.2024 - 02.2025

Mobile Expert

Metro by T-Mobile
02.2023 - 08.2024

Cook

Einstein Bagels
05.2022 - 01.2023

Cook

Schlotzsky's Deli
12.2021 - 04.2022

Cashier/cook

Cheba Hut Toasted Subs
03.2021 - 12.2021

Cashier/Cook

Raising Cane's Restaurants
12.2019 - 08.2020

Busser/Dishwasher

First Watch Daytime Cafe
05.2019 - 11.2019

Warehouse Worker

JCPenney
10.2018 - 05.2019

Shawnee Mission North

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