Ricky Lopez
Lewisville,TX
Summary
Proven Store Sales Manager with a track record of enhancing customer satisfaction and reducing shrinkage rates at The Children's Place. Excelled in supervising operations and resolving escalated customer complaints, demonstrating exceptional customer service and effective loss prevention strategies. Skilled in sales reporting and fostering brand awareness, consistently achieving results beyond expectations.
Overview
11
11
years of professional experience
Work History
Store Sales Manager
The Children's Place
07.2013 - Current
- Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
- Supervised daily operations of the store including opening/closing procedures ensuring smooth functioning.
- Implemented loss prevention measures effectively reducing shrinkage rates within the store environment.
- Increased customer satisfaction by providing exceptional service, addressing concerns promptly, and fostering a welcoming environment.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2014
Skills
- Customer Service
- Store operations
- Sales Reporting
- Brand Awareness
Languages
Spanish
Native or Bilingual
Timeline
Store Sales Manager
The Children's Place
07.2013 - Current
High School Diploma -
Lewisville High School
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