Ricky Soto
Chicago,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
6
6
Certification
Work History
Assistant Manager
RCS Corporation
- My position as an assistant manager by greeting customers, entering and registration on clients information on the computer
- Answering phones, taking messages, schedule appointments
- Started as a Receptionist, by my effort in learning the office field
- I got the opportunity to be an assistant to the Manager in the office.
Driver
Self Employed
05.2023 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Microsoft Expert
Microsoft
05.2019 - 05.2024
- Provided expert support for Microsoft applications, resolving technical issues quickly and efficiently.
- Installed and configured server and workstation hardware, OS and custom applications.
- Trained in-house users on advanced functionality of MS Word and Excel.
- Deployed Microsoft Teams across enterprise to enhance collaboration.
Package Handler
FedEx
06.2021 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High school diploma - Mathematics
Uno Garcia High School
Chicago, IL06.2023
Skills
- Math
- Statistics
- Analytics
- Epic
- Operating systems
- Windows
- Software troubleshooting
- Help desk
- Customer service
- Guest services
- Google Docs
- Desktop support
- Internet of things
- Front desk
- Warehouse experience
- Hotel experience
- Driving
- English
Certification
Driver's License, 10/2023, 05/2026
Timeline
Driver
Self Employed
05.2023 - 05.2024
Package Handler
FedEx
06.2021 - 12.2023
Microsoft Expert
Microsoft
05.2019 - 05.2024
Assistant Manager
RCS Corporation
High school diploma - Mathematics
Uno Garcia High School
Driver's License, 10/2023, 05/2026
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