Ricky Steece
Metairie,USA
Summary
Seasoned field and desk adjuster with comprehensive experience in claims management, policy adjustments, and customer service. Leverage strengths in negotiation and problem-solving to resolve complex issues efficiently. Demonstrated success in fostering positive relationships with clients while maintaining compliance with company policies and procedures. Skilled in utilizing software systems for task automation, enhancing operational efficiency and accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Desk Adjuster
Heritage Claims
10.2024 - 12.2024
- Duties included contacting the insured, documenting and maintaining all contact throughout the life of the claim.
- Ordering tarp, tree removal and water mitigation services for the insured to mitigate risk.
- Retrieving full details from all parties involved regarding claims and documenting all contact throughout the life of the claim.
- Resolving concerns with contractors, field adjusters, public adjusters and attorneys.
- Assessing claim reports from the field adjuster, making coverage determination.
- Assessing legal documents from parties involved.
- Writing and sending out various legal documents to parties involved.
- Reviewing ISO reports and pulling building permits.
- Reviewing prior losses.
- Accurately documenting all processes step by step throughout the life cycle of the claim.
- Approving or denying reports based off coverage determination.
- Making indemnity payments, supplemental payments, and payments for recoverable depreciation.
- Writing a myriad of coverage determination letters that detail policy language.
- Meticulously reviewing policies and understanding policy language and coding.
- Being apart of a team, communicating and helping other adjusters with concerns along the process.
- Team Lead: John Grabs
- Phone: 985-966-6069
Estimator/Roof Inspector
A First Choice Roofing
11.2022 - 03.2023
- Duties include inspecting roofs, tarping roofs, performing brittleness tests.
- Performing large loss interior inspections.
- Writing up large loss estimates in Xactimate.
- Supervisor: James Harris: james@afirstchoiceroofing.com
- Phone: 813-203-1658
1099 Cat Adjuster
On Point Claims Service
09.2022 - 12.2022
- Duties included calling the insured scheduling inspections.
- Making inspections of the exterior of the home, outbuildings, roof, and interior.
- Collecting dimensions of damaged areas.
- Sketching roofs and rooms, including lines items, labeling photos, and calculating an estimate for repairs through Xactimate 1.
- Supervisor: Bobby Alvarez: bob@onpointclaimsservice
- Phone: 830-534-1682
1099 Cat Adjuster
TSI Adjusters
09.2021 - 12.2022
- Duties included calling the insured scheduling inspections.
- Making inspections of the exterior of the home, outbuildings, roof and interior.
- Collecting dimensions of damaged areas.
- Sketching roofs and rooms, including lines items, labeling photos, and calculating an estimate for repairs through Xactimate 1.
- Supervisor: Joanna Farris: jo@tsiadjusters.com
- Phone #: 727-743-9376
1099 Inspector
Hancock Claims Consultants
04.2022 - 08.2022
- Duties included running ladder assists for engineers and independents adjusters.
- Tarping roofs, using a goat harness system to walk roofs past a 10/12 pitch and up, inspecting two story roofs, drawing test squares, performing brittleness tests, using the hover app to get dimensions of the home, using Eagleview scopes, and performing inspections through Field Assist.
- Inspecting and getting dimensions of interior damages.
- Writing reports on what was inspected, identifying where damages and components are located on roof scopes.
- Supervisor: Ronnie Faulkner: rfaulkner@hancockclaims.com
- Phone: 251-459-9777
1099 Cat Adjuster
Legions Claims
09.2021 - 12.2021
- Duties included calling the insured scheduling inspections.
- Making inspections of the exterior of the home, outbuildings, roof and interior.
- Collecting dimensions of damaged areas.
- Sketching roofs and rooms, including lines items, labeling photos, and calculating an estimate for repairs through Xactimate 1.
- Supervisor: Sarah Lisby: slisby@legionsclaims.com
- Phone #: 816-878-7234
1099 Cat Adjuster
Inspection Depot
09.2020 - 10.2020
- Duties included calling the insured scheduling inspections.
- Making inspections of the exterior of the home, outbuildings, roof and interior.
- Collecting dimensions of damaged areas.
- Sketching roofs and rooms, including lines items, labeling photos, and calculating an estimate for repairs through Xactimate 1.
- Supervisor: Stephanie Glotzer: SGlotzer@inspectiondepot.com
Carpenter
Coastal Construction
01.2020 - 08.2020
- Duties included installing trim pieces, cutting holes in the drywall for outlets.
- Building cabinets, installing cabinets.
- Caulking, painting.
- Installing and finishing drywall.
- Supervisor: Tom
- Phone Number: 239-404-2032
Installer
Tesla Solar Installation
Tampa, FL
01.2019 - 09.2019
- Installing solar panels onto residential homes.
- Duties included managing wires, cutting and preparing aluminum rails that the panels were mounted on.
- Drawing layouts of where the panels would be laid on the roof.
- Setting the ladder into the roof with an anchor into the rafters.
- Setting up anchors into the roof to allow everyone working rope for their harness.
- Walking on steep pitches with solar panels.
- Removing shingles and installing brackets into the rafters.
- Installing shut offs on panels.
- Wiring inverters.
- Putting in extra blocking on the rafters in the attic.
- Removing anchors and sealing holes with flashing.
- Supervisor: Thomas
- Phone#: 724-931-6050
1099 Cat Adjuster
Ryze Claims Solutions
09.2017 - 12.2017
- Duties included scheduling inspections, assessing damage, scoping the interior of the risk, scoping the exterior of the risk and roofs of the insured.
- Climbing on roofs to measure dimensions.
- Sketching rooms, and roofs in Xactimate 28, working with Eagleview roof measurements, including lines of damaged items in Xactimate to comprise an estimate.
- Then writing a damage report and consulting with public adjusters and the insured.
- Supervisors: Lin Clark: linclark@ryzeclaimssolutions.com, Lynn Boone: lynnboone@ryzeclaimssolutions.com
Claims Adjuster/Claims Processor
Avak Consulting Services, LLC
Metairie, Louisiana
12.2012 - 05.2017
- Duties included scheduling inspections for claimant parties or the insured, sketching rooms and roofs of the risk in Xactimate, scoping dimensions of rooms and roofs, writing damage reports and further processing claims.
- Supervisor: Angele Kelt
- Contact: angelekelt@gmail.com
- Phone: 813-304-4354
Laborer
Home Pros Inc.
Tampa, FL
05.2010 - 12.2012
- Duties included framing, roofing, remodeling houses, laying tile, drywall finishing, drywall installation, carpentry and stucco work.
- Supervisor: Robert Bruce
- Contact: 813-817-2236
Education
Highschool Diploma -
Wharton Highschool
01.2010
Skills
- Xactimate 28
- Xactimate 1
- Symbility
- Microsoft Suite
- SQL
- Linux
- Python
Certification
- FL All Lines Adjuster License, W437618
- RI license, 3003370818
- NC license, 18748224
- SC License, 18748224
- LA License, 8627504
- LCPIC Certified
- Hurricane Irma Catastrophe Adjuster Course, Ryze Claims Solutions
- Comp TIA Security+
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Desk Adjuster
Heritage Claims
10.2024 - 12.2024
Estimator/Roof Inspector
A First Choice Roofing
11.2022 - 03.2023
1099 Cat Adjuster
On Point Claims Service
09.2022 - 12.2022
1099 Inspector
Hancock Claims Consultants
04.2022 - 08.2022
1099 Cat Adjuster
TSI Adjusters
09.2021 - 12.2022
1099 Cat Adjuster
Legions Claims
09.2021 - 12.2021
1099 Cat Adjuster
Inspection Depot
09.2020 - 10.2020
Carpenter
Coastal Construction
01.2020 - 08.2020
Installer
Tesla Solar Installation
01.2019 - 09.2019
1099 Cat Adjuster
Ryze Claims Solutions
09.2017 - 12.2017
Claims Adjuster/Claims Processor
Avak Consulting Services, LLC
12.2012 - 05.2017
Laborer
Home Pros Inc.
05.2010 - 12.2012
Highschool Diploma -
Wharton Highschool
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