Rigoberto Soto
Housing Technician
Oceanside,California
Summary
Dependable worker with knowledge of Section 8, customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
12
12
years of professional experience
Work History
Office Assistant
City Of Oceanside/Housing & Neighborhood Services
2022.03 - Current
- Support staff by performing data entry and completing administrative duties.
- Provide customer service support via phone, mail, and email inquiries related to services offered by the department.
- Conduct Section 8 intake interviews with applicants to obtain information to determine eligibility.
- Examine documents and forms for accuracy, enforcing conformance to HUD rules and regulations.
- Review documentation and input data into computer system to complete the eligibility process for Section 8 intake applications.
Internship
Universidad Popular
2023.09 - 2023.12
- Supported students with helpful study habits and exam strategies to successfully pass the citizenship test.
- Successfully led citizenship study groups in Spanish and English.
Sergeant/Infantry Squad Leader
United States Marine Corps
2012.06 - 2020.08
- Led and managed a squad of 12 marines in training operations, utilizing strong leadership skills.
- Monitored team morale and took corrective actions as needed to maintain high standards of discipline, exemplifying strong motivational capabilities.
- Developed and implemented tactical plans to achieve mission objectives, demonstrating strategic thinking abilities.
- Maintained an up-to-date knowledge of military regulations and procedures, revealing comprehensive understanding of the subject matter.
- Maintained accountability of assigned equipment and personnel.
Education
Bachelor of Arts - Political Science
California State University San Marcos
San Marcos, CA 2001.05 -
Associate of Arts - Political Science
Palomar College
San Marcos, CA 2001.05 -
Skills
Customer Service
Timeline
Internship
Universidad Popular
2023.09 - 2023.12
Office Assistant
City Of Oceanside/Housing & Neighborhood Services
2022.03 - Current
Sergeant/Infantry Squad Leader
United States Marine Corps
2012.06 - 2020.08
Bachelor of Arts - Political Science
California State University San Marcos
2001.05 -
Associate of Arts - Political Science
Palomar College
2001.05 -
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