Rigoberto Soto
Housing Technician
Oceanside,California
Summary
Dependable worker with knowledge of Section 8, customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
12
12
years of professional experience
Work History
Office Assistant
City Of Oceanside/Housing & Neighborhood Services
03.2022 - Current
- Support staff by performing data entry and completing administrative duties.
- Provide customer service support via phone, mail, and email inquiries related to services offered by the department.
- Conduct Section 8 intake interviews with applicants to obtain information to determine eligibility.
- Examine documents and forms for accuracy, enforcing conformance to HUD rules and regulations.
- Review documentation and input data into computer system to complete the eligibility process for Section 8 intake applications.
Internship
Universidad Popular
09.2023 - 12.2023
- Supported students with helpful study habits and exam strategies to successfully pass the citizenship test.
- Successfully led citizenship study groups in Spanish and English.
Sergeant/Infantry Squad Leader
United States Marine Corps
06.2012 - 08.2020
- Led and managed a squad of 12 marines in training operations, utilizing strong leadership skills.
- Monitored team morale and took corrective actions as needed to maintain high standards of discipline, exemplifying strong motivational capabilities.
- Developed and implemented tactical plans to achieve mission objectives, demonstrating strategic thinking abilities.
- Maintained an up-to-date knowledge of military regulations and procedures, revealing comprehensive understanding of the subject matter.
- Maintained accountability of assigned equipment and personnel.
Education
Bachelor of Arts - Political Science
California State University San Marcos
San Marcos, CA 05.2001 -
Associate of Arts - Political Science
Palomar College
San Marcos, CA 05.2001 -
Skills
Customer Service
Record Preparation
Strategic Planning
Correspondence Drafting
Spanish (Fluent)
Self Starter
Strong Interpersonal Skills
Issue Resolution
Dedicated Team Player
Verbal and Written Communication
Document Typing and Formatting
Timeline
Internship
Universidad Popular
09.2023 - 12.2023
Office Assistant
City Of Oceanside/Housing & Neighborhood Services
03.2022 - Current
Sergeant/Infantry Squad Leader
United States Marine Corps
06.2012 - 08.2020
Bachelor of Arts - Political Science
California State University San Marcos
05.2001 -
Associate of Arts - Political Science
Palomar College
05.2001 -