Riham Aldulaimi
Pharmacist/ Customer Service
Auburn Hills,MI
Summary
Dedicated Pharmacy Technician with a proven track record at Soul of Medicine, enhancing workflow and reducing medication errors through meticulous attention to detail and effective communication. Skilled in medication dispensing and patient confidentiality, I optimize pharmacy operations while ensuring compliance with HIPAA regulations and promoting team collaboration.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Pharmacy Technician/Customer Service Cashier
Soul of Medicine
10.2018 - 01.2024
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
Bachelor of Science - Pharmacist
Al- Ahliyya Amman University
Amman, Jordan06-2018
Skills
Drug safety
Timeline
Pharmacy Technician/Customer Service Cashier
Soul of Medicine
10.2018 - 01.2024
Bachelor of Science - Pharmacist
Al- Ahliyya Amman University
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