Rihanna Holmes
Woodbridge,VA
Summary
Dynamic and dedicated professional with experience at Rita’s Italian Ice & Frozen Custard, excelling in customer communication and team collaboration. Proven ability to create inviting atmospheres while ensuring compliance with safety protocols. Skilled in financial management and HIPAA compliance, consistently delivering high-quality service and enhancing customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Treat team member
Rita’s Italian Ice & Frozen Custard
2025.05 - Current
- Created a comfortable environment for customers through music choice.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Maintained cleanliness of serving area and equipment throughout shifts.
- Followed all safety protocols while preparing food items for customers.
- Greeted customers and answered questions about menu items and store policies.
Secretary
Ready Health & Wellness
2023.06 - 2023.08
- Coordinated appointment scheduling for clients and healthcare professionals.
- Maintained and updating the clinic's appointment scheduler.
- Helped patients upon request.
- Processed payments for medical services rendered.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Adherent to the HIPAA regulations required by federal law.
Education
High School Diploma -
C.D. Hylton High School
Woodbridge, VA2026-05
Skills
- Customer communication
- Hospitality and accommodation
- Active listener
- Cooperativeness
- Team collaboration
- HIPAA compliance
- Financial management
Affiliations
- Participant in Art Honors club (2024-onward)
- President of Hylton High’s Culinary Club (2024-onward)
- Outdoor Track and field participant (2023-onward)
- Participant in Culinary club (2023-onward)
- Participant in Center of International Studies and Languages (2023-onward)
Certification
- CPR Certification earned on March 24, 2023
Hobbies
- Reading
- Gaming
- Researching history
- Listening to music
- Drawing
- Watching animal documentaries
References
References available upon request.
Timeline
Treat team member
Rita’s Italian Ice & Frozen Custard
2025.05 - Current
Secretary
Ready Health & Wellness
2023.06 - 2023.08
High School Diploma -
C.D. Hylton High School