Rii Ko
Queens,NY
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
High energy restaurant worker skilled at welcoming guests and overseeing dining operations.
Overview
1
1
year of professional experience
Work History
Cashier
Teriyaki One
Flushing, NY
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Server
Tokuyamatcha & Onigirazu Bar
New York, NY
09.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Fuji Mountain Habichi
Larchmont, NY
01.2023 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy hours
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Customer Service
- Patience and Empath
- Cleaning and sanitizing
- Cash handling expertise
- POS system operations
- Order Packaging
Timeline
Cashier
Teriyaki One
01.2024 - Current
Server
Tokuyamatcha & Onigirazu Bar
09.2023 - 02.2024
Host
Fuji Mountain Habichi
01.2023 - 09.2023
LaGuardia Community College of The City University of New York