Rijaunna Mitchell
Portland,OR
Summary
Driven Medical Assistant with a proven track record at Providence Portland Medical Center, adept in HIPAA compliance and patient scheduling. Excelled in delivering exceptional customer service, enhancing patient care through efficient medical record management. Demonstrated expertise in medical terminology and a commitment to maintaining high safety standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence Portland Medical Center
09.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Concierge
Courtyard At Mt. Tabor
02.2020 - 10.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Medication Aide
Deerfield Village
06.2019 - 01.2020
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Education
Licensed Practical Nurse - Nursing
Sumner College
Portland, OR08.2024
Medical Assisting
Clark College
Vancouver, WA07.2022
High School Diploma -
Benson Polytechnic High School
Portland, OR06.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Providence Portland Medical Center
09.2022 - Current
Concierge
Courtyard At Mt. Tabor
02.2020 - 10.2022
Medication Aide
Deerfield Village
06.2019 - 01.2020
Licensed Practical Nurse - Nursing
Sumner College
Medical Assisting
Clark College
High School Diploma -
Benson Polytechnic High School
Similar Profiles
Jennifer BallardJennifer Ballard
Surgical Oncology Nurse Manager at Providence Portland Medical CenterSurgical Oncology Nurse Manager at Providence Portland Medical Center
Meghan RoundyMeghan Roundy
Registered-MRI-Technologist at Providence Portland Medical CenterRegistered-MRI-Technologist at Providence Portland Medical Center
Tiffany ChairesTiffany Chaires
Acute Care Registered Nurse- Pre/post Op Care RN at Providence Portland Medical CenterAcute Care Registered Nurse- Pre/post Op Care RN at Providence Portland Medical Center
Kyle StanleyKyle Stanley
PBX Hospital Operator at Providence Portland Medical CenterPBX Hospital Operator at Providence Portland Medical Center
Manar Al-MasriManar Al-Masri
Caregiver at The Watermark at the PearlCaregiver at The Watermark at the Pearl