Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rikiya Vaughan

Virginia Beach,VA

Summary

Diligent Customer Service Representative with strong foundation in managing daily operations and team leadership. With over 5 years of proven success in optimizing workflows, strong customer service skills and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Honesty Home Health
01.2023 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Caregiver

Honesty Home Health
06.2020 - 12.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

High School Diploma -

Indian River High School
Chesapeake, VA

Associate of Science -

Tidewater Community College
Norfolk, VA

Skills

  • Customer service
  • Problem-solving
  • Attention to detail
  • Decision-making

Timeline

Assistant Manager

Honesty Home Health
01.2023 - Current

Caregiver

Honesty Home Health
06.2020 - 12.2023

High School Diploma -

Indian River High School

Associate of Science -

Tidewater Community College

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