Rikka Yturralde

• Conducted thorough inspections of commercial and residential properties for fire code compliance.
• Evaluated fire safety plans and systems to ensure adherence to local regulations.
• Collaborated with local authorities to address safety concerns and improve community fire prevention efforts.
• Developed educational materials to raise public awareness about fire safety practices.
• Implemented corrective action plans for properties failing inspections, ensuring timely compliance follow-ups.
• Checked various multi-family residential and business construction sites to determine fire code compliance.
• Prepared recommendations to eliminate potential fire and safety hazards at establishments.
• Extensive Administrative duties that carried over from my previous position within the department to assist with daily operations of the Community Care and Compliance Division within ECF&R.

• Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• IPRA Coordinator for ECF&R
• Sorted and distributed office mail and recorded incoming shipments for department records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Handled client correspondence and tracked records to foster office efficiency.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Coached new employees on administrative procedures, company policies and performance standards.
• Restocked supplies and placed purchase orders to maintain adequate stock levels
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
• Arranged rapid office equipment repair and maintenance with vendors.
• Organized monthly Fire Board meetings and logged minutes for department records.
• Monitored premises, screened visitors, updated logs and programmed FOBs and door locks to maintain security.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Managed Access databases converting complex data into easy-to-interpret data.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Assisted with day to day or minute to minute operations of multiple fire departments.
• Administrator and Troubleshooter for multiple computer programs such as Target Solutions, Vector Scheduling, Vector Check-It, Emergency Reporting System, ImageTrend, FlowMSP, Who's Responding, Air Access, DL Windows,

• Observed and evaluated cardiac activity and reported changes to medical staff.
• Followed all protocols to respond to irregular cardiac activity.
• Monitored and documented heart rhythms according to physicians' orders.
• Demonstrated in-depth understanding of telemetry equipment functions.
• Assisted with improvement and implementation of cardiac log forms.
• Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
• Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
• Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
• Maintained and adjusted cardiology and pulmonary equipment.
• Tracked findings of procedures such as EKGs using manual and automated recording devices.
• Documented vascular data such as edema, oxygen saturation and blood pressure to contribute to accurate diagnoses.
• Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
• Assisted the medical team(s) as necessary.
• Ensured the unit was safe for staff and patients.
• Answered multi-line phone systems to manage incoming and outgoing calls for busy ICU department.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Provided information for patient admissions and discharges to foster timely processing.
• Maintained current and accurate medical records for patients.
• Organized paperwork for doctors, nurses and patients.
• Documented latest information in computer system and printed paperwork.
• Filled out records, staffing sheets and patient documents.
• Stored and retrieved permanent records on daily basis.
• Organized paperwork such as charts and reports for office and patient needs.
• Executed administrative duties to facilitate unit tasks and meet team goals.
• Monitored and documented heart rhythms according to physicians' orders
• Followed all protocols to respond to irregular cardiac activity
• Observed and evaluated cardiac activity and reported changes to medical staff

• Worked alongside experienced nursing professionals to learn new procedures.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Observed patient care outcomes to facilitate ongoing quality care.
• Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Maintained personal growth and development through ongoing process of formal and informal education.
• Researched different diagnoses to become familiar with presentation and treatment protocols.
• Transported patients between unit rooms and scanning locations for diverse procedures.
• Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
• Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
• Evaluated patient histories, complaints and current symptoms.
• Advocated for and strived to protect health, safety and rights of patient.
• Monitored patient reactions after administering medications and IV therapies.
• Managed patients recovering from medical or surgical procedures.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Cared for patients in multiple-bed units, supporting fellow nurses in delivering outstanding treatment to patients.
• Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Adhered to strict safety measures by carefully determining proper dosages before administering medications.
• Educated family members and caregivers on patient care instructions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Tested and recorded blood glucose levels.
• Verified appropriate lab couriers picked up collected lab specimens.
• Ambulated, turned and positioned patients.

• Worked alongside experienced nursing professionals to learn new procedures.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Observed patient care outcomes to facilitate ongoing quality care.
• Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Maintained personal growth and development through ongoing process of formal and informal education.
• Researched different diagnoses to become familiar with presentation and treatment protocols.
• Transported patients between unit rooms and scanning locations for diverse procedures.
• Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
• Evaluated patient histories, complaints and current symptoms.
• Advocated for and strived to protect health, safety and rights of patient.
• Monitored patient reactions after administering medications and IV therapies.
• Managed patients recovering from medical or surgical procedures.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Adhered to strict safety measures by carefully determining proper dosages before administering medications.
• Educated family members and caregivers on patient care instructions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Communicated directly with doctors offices via telephone, fax, and email.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Counted, measured, and compounded medications following standard procedures.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Stocked, labeled and inventoried medication to keep accurate records.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Collected co-payments or full payments from customers.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Reviewed and verified customer information and insurance provider information.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Set up and modified patient profiles in the system to include current information such as medications and insurance details.
• Restocked automated medication dispensing equipment.
• Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

I attended NMSU-C now SENMC for several years. I completed my general courses towards a career in education or business administration. I then decided to change my major to nursing. I enjoy taking care of people and the science behind medicine and calculations of medicine. Unfortunately, I was unable to complete the nursing program due to personal circumstances. I enjoy learning new things and becoming efficient in them.