Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Elisa Rios

Orlando,FL

Summary

Highly-motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Branch Manager

Amscot Financial
Kissimmee, FL
06.2013 - Current
  • Monitor, analyze, and create operational performance results on a daily, weekly, and monthly basis preparing variance reports to senior leadership.
  • Direct daily operations of the branch, including customer service, audits of the previous day, cash handling, shipment and delivery, training, staff scheduling, and performance reviews.
  • Complied with federal regulations including, BSA/AML compliance, SAR reporting, and FDCPA, to prevent and detect any violations.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Performed regular audits of customer files and financial records to ensure accuracy to comply with consumer compliance laws.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.

Data Entry Clerk

Vacation Village
Kissimmee, FL
07.2011 - 06.2013
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Remained focused for lengthy periods to accurately perform work with adequate speed.

Center Store Manager

Winn Dixie Supermarket
Kissimmee, FL
06.2003 - 10.2010
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Inspected equipment regularly to ensure proper functioning of refrigeration units.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.

Education

Associate of Science - Cyber Security

Valancia
Orlando, FL

Skills

  • Proficient in Excel and Word
  • Driven, focused, and superb time management
  • Phenomenal organizational skills

Languages

English
Native/ Bilingual
Spanish
Full Professional

References

References available upon request.

Timeline

Branch Manager

Amscot Financial
06.2013 - Current

Data Entry Clerk

Vacation Village
07.2011 - 06.2013

Center Store Manager

Winn Dixie Supermarket
06.2003 - 10.2010

Associate of Science - Cyber Security

Valancia

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Elisa Rios