Summary
Overview
Work History
Education
Skills
Timeline
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Rilee Elliott

Chesapeake,VA

Summary

Experienced hostess with a proven track record in optimizing guest satisfaction through efficient communication and reservation coordination. Demonstrates exceptional organizational skills and problem-solving capabilities, consistently fostering a welcoming dining environment.

Overview

1
1
year of professional experience

Work History

Hostess

The Butcher Son
Chesapeake, Virginia
12.2024 - Current
  • Welcomed guests with a friendly demeanor, creating a positive first impression.
  • Coordinated table assignments efficiently to optimize seating arrangements.
  • Maintained cleanliness and organization of dining area throughout service.
  • Assisted in managing reservations accurately using the reservation system.
  • Provided menu knowledge assistance, guiding guests in their dining choices.
  • Collaborated with team members to improve service efficiency and guest experience.
  • Handled special requests and preferences to enhance guest satisfaction.
  • Monitored waiting times and managed the guest flow effectively.
  • Updated reservation logs promptly to reflect real-time changes.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Maintained a clean and organized dining area.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

High School Diploma -

Grassfield High School
Chesapeake, VA
06-2026

Skills

  • Customer service and relations
  • Time management
  • Conflict resolution
  • Reservation management
  • Effective communication
  • Organizational skills
  • Problem solving
  • Multitasking

Timeline

Hostess

The Butcher Son
12.2024 - Current

High School Diploma -

Grassfield High School