Riley Arnold
Lexington,KY
Summary
Detail-oriented professional with experience in skincare consulting and team supervision. Skilled in assessing client needs and providing tailored solutions, while maintaining organized inventory levels. Ready to leverage strong communication and problem-solving skills to drive customer engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Skincare Consultant
Ulta Beauty Inc.
Lexington, Kentucky
04.2024 - Current
- Tailored skincare product recommendations and routines to meet individual customer needs, enhancing their overall satisfaction.
- Assessed client needs and recommended skin care and anti-aging products.
- Educated clients on ingredient benefits to promote informed purchasing decisions.
- Demonstrated how to use products correctly and advised customers on the best way to incorporate them into their daily routine.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Managed inventory levels by restocking shelves and processing incoming shipments efficiently.
- Kept equipment clean and sanitized to protect patients from infection risks.
- Analyzed sales data to pinpoint trends and opportunities, driving targeted strategies for revenue growth.
Library Student Assistant
BCTC
Lexington, KY
08.2023 - 05.2024
- Delivered technical assistance to patrons for operating computers and printers, ensuring efficient use of library technology.
- Provided computer support to patrons, enhancing their technology use and access to resources.
- Collaborated with staff to develop user-friendly information guides, improving patron navigation and resource discovery.
- Handled checkout processes for library materials using circulation system.
- Organized shelves and maintained an orderly collection of resources.
- Contributed to setup and cleanup for library events.
- Performed clerical duties including filing, photocopying, and scanning documents.
- Demonstrated professionalism and integrity in interactions with coworkers, management, and patrons.
Shift Leader
Chick-fil-A
Lexington, Kentucky
03.2021 - 05.2023
- Supervised team members during peak hours, enhancing service delivery and customer satisfaction.
- Trained new employees on food safety and customer service protocols.
- Provided exceptional customer service while maintaining a positive attitude throughout shifts.
- Organized work environment through effective task delegation, supporting team efficiency.
- Checked orders for quality and completeness prior to service.
- Oversaw cleaning of dining areas, restrooms, kitchen equipment, and floors for safety and sanitation.
- Managed resources to achieve production quality and meet cost targets consistently.
Education
Bachelor of Science - Nursing Practice
University of Kentucky
Lexington, KY05-2029
High School Diploma -
Paul Laurence Dunbar
Lexington, KY05-2023
Skills
- Customer assessment and service
- Inventory management
- Team leadership
- Effective communication
- Problem solving
- Adaptability
- Active listening
- Time management
Timeline
Skincare Consultant
Ulta Beauty Inc.
04.2024 - Current
Library Student Assistant
BCTC
08.2023 - 05.2024
Shift Leader
Chick-fil-A
03.2021 - 05.2023
Bachelor of Science - Nursing Practice
University of Kentucky
High School Diploma -
Paul Laurence Dunbar