RILEY BAILEY
Kimberling city,US
Summary
Experienced Assistant Store Manager with a proven record of being a hardworking individual in high demand retail and customer environment. Well known to provide excellent Customer Service, meet daily sales targets and make sound decisions in challenging situations. Having strong communication skills allow me to easily communicate to customers and staff in any given circumstances. Having the ability to multitask under pressure, I pride myself on having a friendly personality along with the ability to get along well with others whilst also working efficiently alone using my own initiative as required. An analytical thinker who is always keen to learn new skills and knowledge which are essential for developing oneself professionally. Always learning along the way.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Vera Bradley
Branson, Missouri
04.2024 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
Assistant Manager
Black Oak RV Park
Lampe, US
07.2023 - 03.2024
- Take reservations over the phone, stock convenience store, update inventory, fill and make deposits
- Assign tasks to employees, track conversion, ADT, AST, take phone calls, check customers out on the register, interview future candidates
Seasonal supervisor
Kate Spade
Branson, US
11.2022 - 06.2023
- Greet all customers, sign customers up for personalized texts, ring people up on register, complete everyday tasks
- Filling stock, cleaning, selling product
Stylist
Kate Spade
Branson, US
01.2021 - 11.2022
- Greeted each client and asked questions to determine fashion needs.
- Suggested and explained our different leathers to further help customers understand their wants and needs
- Provided assistance communicating, typing correspondence or obtaining information.
- Helped train associates
- Made the best plans to help meet my personal daily sales goals
- Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.
Assistant Manager
Rue 21
Branson, US
10.2020 - 01.2021
- Interviews, scheduling, meetings, track metrics
- LY vs TY
- Assign tasks to employees
- Train employees
Assistant Manager
Justice
Branson, US
04.2017 - 01.2020
- Reviewed completed work to verify consistency, quality, and conformance.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Produced thorough, accurate and timely reports of project activities.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Communicated regularly with customers to gain insights into their needs.
Team Lead
Justice Tween Brands
Branson, Missouri
04.2016 - 04.2017
- Maintained accurate records of employee attendance and task completion times.
- Facilitated training sessions for new employees on company policies and procedures.
- Identified opportunities for process improvements, implementing changes when required.
Key Holder
Girlie Girl Originals
Branson, Missouri
05.2016 - 12.2016
- Processed credit card payments and counted back change and currency with accuracy rate.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Partnered with store leadership team to learn and understand management processes and reports.
- Replenished merchandise displays throughout the store as needed.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Data Entry
Richmond Monroe
Branson West, US
12.2015 - 04.2016
- Processed payroll information, ensuring accuracy of data entry.
- Performed data entry duties as required by management.
- Ensured accuracy of data entry into laboratory databases.
- Ensured accuracy of data entry into financial systems.
- Performed data entry tasks related to legal documents.
- Performed data entry into electronic databases.
- Performed data entry into internal systems as needed.
- Performed data entry operations using various software applications.
- Performed data entry into company database systems.
- Performed data entry duties into various systems accurately.
Food Runner
The Rocks Lakeside and Grill
Kimberling City, US
03.2015 - 11.2015
- Filled and served various beverages for customers.
- Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Checked all dishes before delivering them to ensure quality standards were met.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Stocked service stations with ice, napkins and straws.
- Followed proper sanitation guidelines when handling food products.
- Greeted guests with friendliness and professionalism.
Subway
Kimberling City, US
01.2015 - 10.2015
Education
High School Diploma -
Reeds Spring, Missouri05.2016
Skills
- Retail Management
- Customer service
- Scheduling
- Recruiting and interviewing
- Team motivation techniques
- Money handling
- Retail operations management
- Team motivation
- Staff training and development
- Sales reporting
- Customer service and satisfaction
- Inventory management
- Retail operations
- Task delegation
- Employee scheduling
- Multitasking and organization
- Employee supervision
- Team leadership
- Sales growth
Timeline
Assistant Manager
Vera Bradley
04.2024 - Current
Assistant Manager
Black Oak RV Park
07.2023 - 03.2024
Seasonal supervisor
Kate Spade
11.2022 - 06.2023
Stylist
Kate Spade
01.2021 - 11.2022
Assistant Manager
Rue 21
10.2020 - 01.2021
Assistant Manager
Justice
04.2017 - 01.2020
Key Holder
Girlie Girl Originals
05.2016 - 12.2016
Team Lead
Justice Tween Brands
04.2016 - 04.2017
Data Entry
Richmond Monroe
12.2015 - 04.2016
Food Runner
The Rocks Lakeside and Grill
03.2015 - 11.2015
Subway
01.2015 - 10.2015