Summary
Overview
Work History
Education
Skills
Timeline
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Riley Beckman

Anchorage,AK

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

David's Bridal
01.2023 - 07.2023
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Processed customer orders and accurately handled payment transactions.

Host/Expeditor

Whisky & Ramen
09.2022 - 12.2022
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Supported serving staff in delivering accurate and well-presented food orders.

Receptionist

Salon Juniper
03.2022 - 06.2022
  • Scheduled and confirmed appointments.
  • Greeted and directed visitors to appropriate personnel and answered telephone calls/emails.
  • Processed payments and updated accounts to reflect balance changes.

Sales Associate

PacSun-Pacific Sunwear
06.2021 - 07.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with a team to create a safe and productive work environment.

Education

Bachelor of Arts - Sociology With A Concentration in Criminology

Colorado State University
Fort Collins, CO
05.2027

Skills

  • Communication
  • Teamwork and Collaboration
  • Guest / Customer complaint resolution
  • Store Policies and Procedures
  • Active Listening
  • Store Organization

Timeline

Customer Service Cashier

David's Bridal
01.2023 - 07.2023

Host/Expeditor

Whisky & Ramen
09.2022 - 12.2022

Receptionist

Salon Juniper
03.2022 - 06.2022

Sales Associate

PacSun-Pacific Sunwear
06.2021 - 07.2022

Bachelor of Arts - Sociology With A Concentration in Criminology

Colorado State University

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