Riley Berens
Orlando
Summary
Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
Work History
Server
Brinker International Inc.
09.2024 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Attractions Attendant
Off The Wall GameRoom
08.2020 - 07.2021
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Boat Detailer
WorldCat
07.2016 - 08.2018
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
- Operated mechanical buffer to buff faded areas of gel coating on boat exteriors.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax and sealants to exterior of vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Education
Bachelor of Arts - Criminal Justice
University of Central Florida
Orlando, FL08-2026
Associate of Arts - Criminal Justice
Broward College
Davie, FL08-2024
High School Diploma -
Western High School
Davie, FL06-2022
Skills
- Team member support
- Exceptional customer service
- Positive and professional
- Sales techniques
- Multitasking and organization
- Strong work ethic
- Customer service
Timeline
Server
Brinker International Inc.
09.2024 - Current
Attractions Attendant
Off The Wall GameRoom
08.2020 - 07.2021
Boat Detailer
WorldCat
07.2016 - 08.2018
Bachelor of Arts - Criminal Justice
University of Central Florida
Associate of Arts - Criminal Justice
Broward College
High School Diploma -
Western High School
Similar Profiles
Chelsea SmithChelsea Smith
Managing Partner at Brinker International Inc.Managing Partner at Brinker International Inc.
Tammy Jones - Still, MBA, CDPTammy Jones - Still, MBA, CDP
Vice President: DEI, People Excellence at Brinker International Inc.Vice President: DEI, People Excellence at Brinker International Inc.
Sandra Dominguez WeissSandra Dominguez Weiss
Quality Assurance Specialist at Brinker International Inc.Quality Assurance Specialist at Brinker International Inc.