RILEY BERRIEN
Fort Hood
Summary
Experienced with tenant management, lease negotiations, and property marketing. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing multiple properties and maintaining high occupancy rates.
Overview
3
3
years of professional experience
Work History
Military Housing Leasing Consultant
WinnCompanies
05.2025 - Current
- Assisted prospective servicemembers in property tours and inquiries, enhancing customer experience.
- Processed rental applications, ensuring compliance with company and Fort Hood Garrison policies and regulations.
- Managed lease agreements and offers, maintaining accurate records in property management software.
- Streamlined the application process for prospective servicemembers, reducing wait times and increasing efficiency.
Assistant Property Manager
VineBrook Homes
01.2023 - 01.2025
- Managed daily operations of over 400 properties, ensuring timely resolution of tenant issues, overseeing maintenance requests, and coordinating vendor services to maintain property standards.
- Spearheaded lease administration by preparing and reviewing over 50 agreements, ensuring full compliance with regulations, and managing tenant transitions.
- Spearheaded 15+ monthly property inspections, enhancing maintenance response times by 30% while maintaining meticulous records of property conditions.
- Resolved tenant concerns with professionalism and urgency, balancing customer satisfaction with property policies, while managing vendor relations, inspections, and preventative maintenance plans.
Education
Bachelor of Science - Health Care Administration
University of Phoenix
Phoenix, AZ02-2027
Skills
- Digital Marketing
- Service Oriented
- Microsoft Office
- Yardi Voyager
- RentCafe
- Fair housing regulations
- Fair housing policies
- Property and Financial Management
- Property Accountability
Timeline
Military Housing Leasing Consultant
WinnCompanies
05.2025 - Current
Assistant Property Manager
VineBrook Homes
01.2023 - 01.2025
Bachelor of Science - Health Care Administration
University of Phoenix