Riley Boxberger

Sales Associate – Computers & Home Theater
Best Buy – Fort Wayne, IN
February 2024 – March 2025

• Helped customers find the right computers, TVs, and home theater gear based on what they needed and what fit their budget
• Explained tech features in a way that made sense to all kinds of customers, from beginners to experienced users
• Stayed up to date on the latest products, sales, and trends to better serve customers
• Worked to meet sales goals while making sure every customer felt supported and informed
• Kept the sales floor organized and fully stocked, and helped out wherever needed to keep things running smoothly
• Worked with Geek Squad and other departments to make sure customers had a great experience from start to finish

The Club Room at The Clyde – Fort Wayne, IN
January 2023 – October 2023

• Welcomed and assisted guests to ensure a positive and memorable experience from arrival to departure
• Managed guest check-ins for events and dining, including seating coordination and special accommodations
• Provided accurate information about live music events, menu offerings, and venue policies
• Worked closely with hosts, servers, and management to ensure smooth front-of-house operations
• Resolved guest concerns promptly and professionally, contributing to a high level of customer satisfaction

Hall’s Tavern at Coventry – Fort Wayne, IN
Dates of Employment (e.g., April 2022 – December 2022)

• Greeted guests warmly and managed seating to ensure an efficient and welcoming dining experience
• Maintained accurate waitlists and reservations, coordinating effectively with servers and kitchen staff..
• Answered phone calls, provided information on restaurant offerings, and handled to-go orders.
• Ensured cleanliness and organization of the host stand and entryway during high-traffic periods
• Delivered exceptional customer service by resolving concerns quickly and professionally.