Riley Brozek
Beaufort,SC
Summary
Proven hospitality professional with expertise in guest engagement and cash handling, demonstrated at Sam Haapala's Brusters and Dave Blake's Upper Crust. Skilled in elevating customer experiences through exceptional service and a strong work ethic. Excelled in fast-paced environments, ensuring seamless service by effectively multitasking and collaborating with teams.
Overview
2
2
years of professional experience
Work History
Server
Sam Haapala
06.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of 20 person wait staff who attended to specific needs of countless customers daily for Ice cream restaurant with social relevancy and intentionality.
Busser/Server Assistant
Dave Blake
08.2022 - 10.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
GED -
Clemson University
Clemson, SC06.2027
GED -
Bryant And Stratton College - Newport News
Newport News, VA12.2023
High School Diploma -
Beaufort High School
Beaufort, SC06.2023
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Table side Service
- Analytical Thinking
- Task Prioritization
- Time Management
Languages
Spanish
Elementary
Timeline
Server
Sam Haapala
06.2023 - 05.2024
Busser/Server Assistant
Dave Blake
08.2022 - 10.2022
GED -
Clemson University
GED -
Bryant And Stratton College - Newport News
High School Diploma -
Beaufort High School
High School Diploma -
Oak Ridge High School