Riley Cassidy
West Chester,PA
Summary
Proactive Resident Assistant and Orientation Leader with extensive experience managing front desk operations, organizing student activities, and providing empathetic support. Skilled in time management, solution-focused communication, and activity planning. Bringing strong interpersonal skills and dedication to fostering community and student success. Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.
Overview
2
2
years of professional experience
Work History
Resident Assistant
West Chester Univeristy
08.2023 - Current
- Attended, participated, and contributed to weekly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Orientation Leader
West Chester University
06.2024 - 08.2024
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Developed strong connections with students through active listening and empathetic communication skills.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
- Regularly practiced presentaion skills and informed students of West Chester University Resources
Gym Associate
Planet Fitness
05.2022 - 08.2023
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
- Serviced complex equipment quickly to minimize wait times for specific machines.
Education
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA12.2025
Skills
- Time Management
- Solution Focused Communication
- Student leadership
- Supportive
- Activity Planning
Timeline
Orientation Leader
West Chester University
06.2024 - 08.2024
Resident Assistant
West Chester Univeristy
08.2023 - Current
Gym Associate
Planet Fitness
05.2022 - 08.2023
Bachelor of Science - Psychology
West Chester University of Pennsylvania
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