Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Chapman

Saint Augustine,FL

Summary

Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Basic Wokrer

Peterbrooke Chocolatier Silverleaf
08.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Packaged chocolate items for delivery or pickup.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Followed instructions and processes to maintain food and beverage integrity.

Lifeguarding

Vesta Property Services
04.2022 - Current
    • Monitored safety of guests in and around swimming pool.
    • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
    • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
    • Cultivated warm relationships with regular customers.
    • Completed basic maintenance and repairs to keep pools functioning properly.
    • Warned patrons of unsafe or hazardous conditions and suggested alternative activities during closures.

Babysitter

Sabbir Hussain
01.2020 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Played games, worked on puzzles and read books to young children.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.

Dog Sitter

Sabbir Hussain
01.2020 - Current
  • Followed pet care instructions, dietary needs and medication regimens.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Hostess

Woodpeckers BBQ
03.2021 - 05.2021
    • Answered customer questions about hours, seating and menu information.
    • Assigned patrons to tables suitable for needs and restaurant section rotation.
    • Cultivated positive guest relations by managing information and orchestrating speedy seating.
    • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
    • Documented reservations, alerted servers and managers of large groups and prepared seating.

Education

No Degree -

Tocoi Creek High School
Saint Augustine, FL

Skills

  • Active Listening
  • Patron Support
  • Team Collaboration
  • Work Area Maintenance
  • Safety Training
  • Policy Management
  • Interpersonal Communication
  • Needs Assessment
  • Food Safety Standards Knowledge

Certification

  • First Aid/CPR Certified

Timeline

Basic Wokrer

Peterbrooke Chocolatier Silverleaf
08.2023 - Current

Lifeguarding

Vesta Property Services
04.2022 - Current

Hostess

Woodpeckers BBQ
03.2021 - 05.2021

Babysitter

Sabbir Hussain
01.2020 - Current

Dog Sitter

Sabbir Hussain
01.2020 - Current

No Degree -

Tocoi Creek High School
  • First Aid/CPR Certified

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Riley Chapman