Riley Coleman
Tampa
Summary
Highly organized, self-motivated professional with a proven ability to solve problems and adapt quickly to new challenges. Recognized for strong interpersonal skills, a compassionate approach, and a dedicated work ethic. Driven to succeed and thrive in fast-paced, team-oriented environments.
Overview
2
2
years of professional experience
Work History
National Recruiter
AEROTEK
03.2024 - Current
- Averaged 60 outbound recruiting calls, 8 candidate interviews (G2s), and 10 qualified submittals per week, driving consistent talent pipeline development and meeting placement targets.
- Identified qualified candidates through various recruiting and sourcing tools such as Indeed, Salesforce, and Boolean Search.
- Streamlined Human Resource activities including onboarding and engagement.
- Managed the full recruitment cycle from job posting and candidate outreach, to post placement follow ups.
- Collaborated with clients to understand their hiring needs and provide strategic staffing solutions.
- Completed and verified I-9 employment eligibility documentation for new hires.
Front Desk Agent
HYATT REGENCY
04.2023 - 03.2024
- Welcomed incoming guests warmly, issued room keys and shared information on hotel policy and amenities.
- Helped with guest requests diligently by communicating with various departments within the hotel.
- Operated daily with Opera and Colleague software to confirm reservations and post payments.
- Responded to customer complaints collaboratively to ensure a positive solution was made.
- Managed and safeguarded sensitive guest information, including personal identification and payment details.
- Consistently maintained a positive, approachable demeanor while interacting with guests.
Ticket Agent
NEW YORK YANKEES
02.2023 - 06.2023
- Responsible for ticket sales at the stadium box office for spring training.
- Served as primary contact for phone inquiries regarding ticket sales, schedules, and customer service issues.
- Identified appropriate solutions to minimize issues and quickly solve problems while maintaining poise.
- Directed fans to desired locations in the stadium.
- Troubleshot and resolved technology-related issues with ticketing during high-volume events.
- Processed payments accurately and securely for ticket sales, merchandise, and upgrades.
Education
Bachelors of Arts - Communication, Media and Culture
University of Tampa
Tampa, FL05.2023
Universidad De Sevilla
Sevilla, Spain06.2022
Skills
- Sourcing
- Cold calling
- Time management
- Microsoft Suite (Outlook, Excel, Word)
- Applicant tracking systems
- Customer service
- Candidate screening
- Teamwork and collaboration
Accomplishments
University of Tampa NCAA Division II Women's Lacrosse Team Scholarship Athlete
Timeline
National Recruiter
AEROTEK
03.2024 - Current
Front Desk Agent
HYATT REGENCY
04.2023 - 03.2024
Ticket Agent
NEW YORK YANKEES
02.2023 - 06.2023
Bachelors of Arts - Communication, Media and Culture
University of Tampa
Universidad De Sevilla
Similar Profiles
Tracy SeamsterTracy Seamster
Forklift Operator at AerotekForklift Operator at Aerotek
Robert LaabsRobert Laabs
Lead GPS Heavy Equipment Operator at AerotekLead GPS Heavy Equipment Operator at Aerotek
Charles CooperCharles Cooper
Technician at AerotekTechnician at Aerotek
Krista ReganKrista Regan
Senior Product Owner at USAASenior Product Owner at USAA
Gregory "Bernard" WilliamsGregory "Bernard" Williams
Director of Dishwashing and Food Prep Operations at JW Marriott HotelDirector of Dishwashing and Food Prep Operations at JW Marriott Hotel