Riley Conway
8109 S Brett Ave,SD
Summary
Dynamic professional with a proven track record at Francesca’s, excelling in customer service and team leadership. Skilled in inventory management and visual merchandising, I enhance product visibility while fostering customer loyalty through personalized service. Committed to improving team performance and delivering exceptional shopping experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Francesca’s
Sioux Falls, SD
12.2024 - 02.2026
- Assisted in daily operations, ensuring seamless customer service and store presentation.
- Supported inventory management by conducting regular stock assessments and maintaining accurate records.
- Collaborated with team members to implement visual merchandising strategies enhancing product visibility.
- Trained new associates on company policies and customer engagement techniques to improve service quality.
Patient Care Technician
Sanford Health Hospital
Sioux Falls
06.2022 - 04.2024
- Assisted in patient monitoring and documentation of vital signs, ensuring accuracy in health records.
- Provided compassionate support to patients, enhancing overall patient experience and comfort.
- Collaborated with nursing staff to execute care plans, facilitating effective communication among team members.
- Maintained cleanliness and organization of patient areas, promoting safety and infection control standards.
Sales Associate
Poppys Popcorn
Sioux Falls, SD
12.2020 - 06.2022
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained accurate inventory levels to ensure product availability and minimize stockouts.
- Processed transactions efficiently, ensuring accuracy in cash handling and sales reporting.
- Made different kinds of popcorn and other delicious goods.
Key Holder
Francescas
Sioux Falls, SD
03.2019 - 06.2020
- Trained and mentored new team members on product knowledge and sales techniques.
- Developed strong relationships with customers, fostering loyalty through personalized service initiatives.
Education
Nursing
Southeast Technical Institute
Sioux Falls, SDSkills
- Customer service
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Customer relations
- Team motivation
Certification
Certified Nurses Assistant
Timeline
Assistant Manager
Francesca’s
12.2024 - 02.2026
Patient Care Technician
Sanford Health Hospital
06.2022 - 04.2024
Sales Associate
Poppys Popcorn
12.2020 - 06.2022
Key Holder
Francescas
03.2019 - 06.2020
Nursing
Southeast Technical Institute