Riley Cuthbertson
Riverview
Summary
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Cashier
Ace Hardware
Riverview, FL
03.2026 - 06.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured accurate cash handling and balanced registers at shift end.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Cashier
The Bread Basket Deli
08.2025 - 01.2026
- Oversaw front-of-house tasks in a smaller business setting. Managed inventory of drinks, sauces, and to-go supplies to ensure availability. Executed customer transactions and facilitated food delivery. Implemented cleanliness standards during service and at the end of operations.
Hostess And To-Go
Liangs Bistro
08.2024 - 08.2025
- Led customer engagement by welcoming guests and facilitating smooth seating processes. Oversaw table management and cleanliness while aiding in food delivery during peak times. Managed restroom cleanliness and supply levels, contributing to a positive dining environment.
Hostess
Beef O Brady's
12.2023 - 08.2024
- Directed guest reception by welcoming arrivals and facilitating seating arrangements. Oversaw cleanliness of dining materials to enhance guest experience. Managed table assignments through an organized tracking system for server efficiency. Cultivated a positive environment by bidding farewell to guests. Led efforts in table clearing and sanitation to uphold service standards. Collaborated with kitchen staff on dishwashing during quiet times. Executed floor maintenance to ensure a tidy workplace.
Cashier
Panera
03.2023 - 06.2023
- Oversaw order management and ensured timely delivery to customers. Coordinated restocking efforts to optimize inventory levels. Led closing activities, improving end-of-day operations. Streamlined mobile order processing to enhance customer experience. Managed logistical support to ensure timely delivery of key items to service line.
Yearbook staff
Bloomingdale high school
01.2022 - 01.2023
- Captured images and wrote engaging captions for various projects. Assisted in conducting interviews to gather valuable insights. Supported creative teams by providing visual content.
Assistant
Burns middle school
01.2020 - 01.2021
- Assisted front office operations by delivering passes. Supported parents during student pick-up. Managed incoming calls and made announcements.
Education
Burns Middle School
Valrico, FLBloomingdale High School
Valrico, FL05.2025
Associate of Arts - Business
HCC
Brandon, FL05.2029
Skills
- People skills
- Time management
- Note taking
- Mathematics
- Customer service
- Cleaning and sanitation
- Phone etiquette
- Effective multitasking
- Patience and empathy
- Guest engagement
- Payment processing
- Organization skills
- Tech-Savvy
LANGUAGE
English
Timeline
Cashier
Ace Hardware
03.2026 - 06.2026
Cashier
The Bread Basket Deli
08.2025 - 01.2026
Hostess And To-Go
Liangs Bistro
08.2024 - 08.2025
Hostess
Beef O Brady's
12.2023 - 08.2024
Cashier
Panera
03.2023 - 06.2023
Yearbook staff
Bloomingdale high school
01.2022 - 01.2023
Assistant
Burns middle school
01.2020 - 01.2021
Burns Middle School
Bloomingdale High School
Associate of Arts - Business
HCC