Riley Dietrich
Bend,Oregon
Summary
Results-driven professional with 6 years of experience in customer service, administrative support, and food handling. Strengths include enhancing operational efficiency and customer engagement through effective team collaboration and attention to detail. Committed to fostering positive interactions within a forward-thinking organization.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Waitress
Rio Grande Mexican Restaurant
Fort Collins, Colorado
01.2022 - 10.2025
- Delivered attentive and personalized service, improving overall customer experience.
- Ensured efficient service, resulting in increased guest satisfaction and positive feedback.
- Coordinated with kitchen staff for prompt delivery, streamlining dining operations.
Server/Front End Team Lead
Tokyo Joes
Fort Collins, Colorado
03.2021 - 02.2022
- Delivered exceptional customer service in fast-paced restaurant, fostering positive dining experiences.
- Ensured customer satisfaction through attentive service and prompt resolution of issues.
- Coordinated dining room setup and upheld cleanliness standards throughout shifts to enhance guest satisfaction.
Office Manager/ Personal Assistant
Heather Blanchard -Psychiatrist
Fort Collins, Colorado
03.2020 - 01.2021
- Implemented office policies, enhancing organization and streamlining operations.
- Maintained organized filing system for records and correspondence, supporting document retrieval.
- Resolved customer inquiries promptly, fostering positive relationships with clients.
Education
Degree - Hospitality
Kansas State University
05-2026
Skills
- Customer Engagement
- Attention to Detail
- Time Management
- Team Collaboration
- Conflict Resolution
- Leadership
References
- Derek Stoldt, 9702317928
- Sierra Heckerson, 9705317606
Certification
OLLC
Timeline
Waitress
Rio Grande Mexican Restaurant
01.2022 - 10.2025
Server/Front End Team Lead
Tokyo Joes
03.2021 - 02.2022
Office Manager/ Personal Assistant
Heather Blanchard -Psychiatrist
03.2020 - 01.2021
Degree - Hospitality
Kansas State University