Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Froman

Las Vegas,NV

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in high-level of care environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

4
4
years of professional experience

Work History

Foster Program: Case Manager

Eagle Quest
02.2023 - Current
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.

Operations Manager

Kohl's
11.2019 - 12.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Education

Bachelor of Arts - Psychology

University of Nevada - Las Vegas
Las Vegas, NV
12.2022

Skills

  • Patient Intervention
  • Area of Expertise Specialized Care
  • Treatment Planning
  • Presenting at Conferences
  • Social Perceptiveness
  • Direct Patient Care
  • Trauma-Informed Care
  • Acute and Rehabilitative Care

Timeline

Foster Program: Case Manager

Eagle Quest
02.2023 - Current

Operations Manager

Kohl's
11.2019 - 12.2022

Bachelor of Arts - Psychology

University of Nevada - Las Vegas

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Riley Froman