Riley Godwin
Bartow
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Clark, Campbell, Lancaster, Workman, & Airth
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Substitute Teacher, K-12
Kelly Services
06.2022 - 11.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Domestic Violence Victim Advocate
Polk County Clerk Of Courts
04.2021 - 06.2022
- Assisted clients in obtaining protective orders, facilitating their access to crucial legal protections against abusers.
- Filing protective orders with a Judge
- Scanning legal documents
- Answering phones
Cake Decorator
Publix
06.2019 - 04.2021
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
Education
High School Diploma -
Bartow Senior High School
Bartow, FL05.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Data inputting
- File Management
- Clerical Support
- Billing and Invoicing
- Inventory Management
Timeline
Receptionist
Clark, Campbell, Lancaster, Workman, & Airth
11.2022 - Current
Substitute Teacher, K-12
Kelly Services
06.2022 - 11.2022
Domestic Violence Victim Advocate
Polk County Clerk Of Courts
04.2021 - 06.2022
Cake Decorator
Publix
06.2019 - 04.2021
High School Diploma -
Bartow Senior High School
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