I am interested in different athletics and how to participate or play them I am interested in travel and the world I really enjoy english and literature, I love to read
Riley Gurtowsky
Hastings ,MI
Summary
I am a high school student who has taken multiple challenging courses throughout my career. While keeping up with school I am an active member in my schools community, being apart of NHS, interact club, and student council. I also play sports and have a four year varsity letter in one of two of them. I also have participated in the schools musical.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress Trainer
Richies Koffee Shop
Hastings, MI
01.2024 - Current
- Developed training materials for new waitstaff to enhance service quality and operational efficiency.
- Conducted hands-on training sessions, improving employee performance and customer satisfaction levels.
- Mentored junior staff in menu knowledge and upselling techniques, resulting in improved sales outcomes.
- Implemented standardized service protocols to streamline operations and maintain consistency across shifts.
- Assisted in onboarding processes, ensuring new hires acclimated quickly to fast-paced environment.
Education
High School Diploma -
Hastings High School
HastingsSkills
- Team motivation
- Body language awareness
- Patience and tact
- Order accuracy
- Energy and enthusiasm
- Personal grooming
- Table management
- Employee engagement
Accomplishments
I have been awarded all conference academic three years in a row in my schools athletic conference. I have been given the opportunity to be in National Honors society. I was given highest honors for my grades two years in a row. Also was given an english award at the end of the year last year.
Certification
I am certified in CPR
Interests
Timeline
Waitress Trainer
Richies Koffee Shop
01.2024 - Current
High School Diploma -
Hastings High School