Riley Gwinn
Wooster
Summary
Retail Professional experienced in delivering exceptional customer service and staying ahead of fashion trends. Demonstrated ability to create welcoming environments while efficiently managing tasks across various settings. Committed to maintaining safety standards and fostering team collaboration for positive outcomes.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bath and Body Works, Limited Brands
Wooster
11.2025 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers in selecting products and provided personalized recommendations.
- Operated point-of-sale system for transactions and handled cash register responsibilities.
- Collaborated with team members to achieve daily sales goals and improve service.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Participated in inventory management by restocking shelves and tracking stock levels.
Retail Sales Associate
TJX Companies
Wooster
09.2024 - 11.2025
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Bagged or packaged purchases and wrapped gifts.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
Norwayne High School
Creston, OHSome College (No Degree) - Exercise Science
University of Akron
Akron, OHSkills
- Point-of-sale operation
- Inventory management
- Product merchandising
- Sales techniques
- Sales analysis
- Product presentation
- Team collaboration
- Customer service
- Communication skills
- Returns and exchanges
- Cash handling
- POS system operation
Affiliations
- Fishing
- Sports
- Pickleball
References
References available upon request.
Timeline
Retail Sales Associate
Bath and Body Works, Limited Brands
11.2025 - Current
Retail Sales Associate
TJX Companies
09.2024 - 11.2025
Norwayne High School
Some College (No Degree) - Exercise Science
University of Akron