Riley Haberman
Omaha,NE
Summary
Resourceful Trench Safety professional with hands-on experience and in-depth knowledge of equipment and client needs. Strong relationship-building skills foster collaboration and client satisfaction. Committed to contributing to team success and achieving operational goals.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Inside Sales Representative
United Rentals
Omaha, Nebraska
04.2022 - Current
- Managed customer accounts and provided tailored rental solutions.
- Generated new leads through cold calling and networking efforts.
- Collaborated with operations to ensure timely equipment delivery and pick-up.
- Educated customers on equipment features and usage for optimal performance.
- Provided customers with product information, pricing and availability.
Class A Driver/Sales Delivery
United Rentals Trench Safety
Omaha, United States
05.2022 - 04.2024
- Deliver trench safety equipment in a timely manner.
- Coordinated with operations team to guarantee on-time delivery of trench safety equipment.
- Managed and serviced delivery fleet to ensure operational efficiency.
- Interacted with customers to ensure needs were met and orders were updated.
- Successfully advised clients and completed sales orders while managers were unavailable.
- Provided trench safety advice to clients to enhance their understanding and compliance.
- Underwent training for inside sales role.
Class A Driver/Sales Delivery
Frontier Mills Inc.
Yankton, United States
05.2014 - 05.2022
- Maintained accurate records of truck maintenance and inspection logs to ensure operational reliability.
- Interacted with customers to ensure needs are met and updated orders as necessary.
- Interacted with customers to clarify their needs and updated orders promptly.
- Identified and resolved customer complaints or concerns regarding delivery.
- Developed efficient delivery routes, reducing travel time and fuel consumption.
- Maintained accurate and up-to-date records of truck maintenance and inspection logs.
- Resolved customer complaints regarding delivery, enhancing customer satisfaction and retention.
- Delivered high-quality support to customers by addressing inquiries and resolving issues promptly.
- Implemented safety protocols and trained delivery team on best practices to reduce accidents and ensure compliance with DOT regulations.
Education
One year of college - Automotive Technology
Northeast Community College
Norfolk, NE 08.2013 - 05.2014
Skills
- Account management
- Lead generation
- Sales techniques
- Customer service
- Customer education
- Communication
- Building relationships
- Self-motivation
- Leadership
Timeline
Class A Driver/Sales Delivery
United Rentals Trench Safety
05.2022 - 04.2024
Inside Sales Representative
United Rentals
04.2022 - Current
Class A Driver/Sales Delivery
Frontier Mills Inc.
05.2014 - 05.2022
One year of college - Automotive Technology
Northeast Community College
08.2013 - 05.2014