Riley Harris
Boothwyn,PA
Summary
Highly personable and skilled in customer service, with background as a Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating a welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
1
1
year of professional experience
Work History
Cashier
Pops Pizzeria
Glen Mills, PA
01.2024 - Current
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Performed opening and closing procedures including
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Hostess
Outback Steakhouse
Glen Mills, PA
11.2023 - 03.2024
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Informed patrons of establishment specials and promotions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Inspected dining and serving areas for cleanliness and proper setup.
- Answered telephone to provide dining information and take reservations.
Education
High School Diploma -
Chichester High School
Upper Chichester06-2024
Bachelor of Arts -
Pennsylvania State University
University Park, PASkills
- Staff training
- Cash handling
- Credit and cash transactions
- Payment processing
- Order taking
- Transaction handling
- POS system operations
- Time management skills
- Order verification
- Cleaning and sanitizing
- Hospitality and accommodation
Timeline
Cashier
Pops Pizzeria
01.2024 - Current
Hostess
Outback Steakhouse
11.2023 - 03.2024
High School Diploma -
Chichester High School
Bachelor of Arts -
Pennsylvania State University
Similar Profiles
Logan ReinhardtLogan Reinhardt
Crew Member at Pops PizzeriaCrew Member at Pops Pizzeria
Presley WoodPresley Wood
Restaurant Hostess at Pops Sunset GrillRestaurant Hostess at Pops Sunset Grill
Marisa DominguezMarisa Dominguez
Server at Diego PopsServer at Diego Pops