Riley Hohnstein
Summary
Creative bakery clerk with 3 years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Sendiks Fine Foods
12.2023 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Barista
Starbucks
09.2022 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Retail Sales Associate
Hot Topic
02.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Bakery Clerk
Pick N Save
02.2021 - 02.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Education
High School Diploma -
Oak Creek High School
Oak Creek, WI06.2022
Skills
- Customer Service
- Food Preparation
- Bakery equipment knowledge
- Customer Satisfaction
- Food handling safety
- Punctual and Reliable
- Cleanliness standards
- Stocking and Shelving
- Telephone Etiquette
- Cash Handling
- Stock Rotation
- Pastry Decoration
Timeline
Bakery Clerk
Sendiks Fine Foods
12.2023 - Current
Barista
Starbucks
09.2022 - 11.2023
Retail Sales Associate
Hot Topic
02.2022 - 08.2022
Bakery Clerk
Pick N Save
02.2021 - 02.2022
High School Diploma -
Oak Creek High School
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