Riley Hutchens
Oklahoma City,OK
Summary
Dynamic Sales Manager with a proven track record at Tradehome Shoes Inc., excelling in client relationship management and sales team leadership. Leveraged sales expertise and exceptional verbal communication to boost revenue and foster team collaboration. Specializes in relationship building and sales coaching, ensuring client satisfaction and team performance exceed expectations.
Overview
7
7
years of professional experience
Work History
Sales Manager
Tradehome Shoes Inc.
01.2022 - 02.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Customer Service Supervisor
Everise
03.2019 - 12.2021
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Customer Service Representative
Amazon
08.2018 - 10.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Business Administration - Business Accountancy
University of Arkansas
Fayetteville, AR05.2022
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- Positive and upbeat
- Direct sales
- Goal setting
- Sales coaching
Timeline
Sales Manager
Tradehome Shoes Inc.
01.2022 - 02.2025
Customer Service Supervisor
Everise
03.2019 - 12.2021
Customer Service Representative
Amazon
08.2018 - 10.2020
Bachelor Of Business Administration - Business Accountancy
University of Arkansas
Similar Profiles
Zack KendallZack Kendall
Sales Associate at Tradehome ShoesSales Associate at Tradehome Shoes
ANGELINA CANETEANGELINA CANETE
Sales Associate at Tradehome Shoes Inc.Sales Associate at Tradehome Shoes Inc.
Chantal TalamantesChantal Talamantes
Sales Associate at Tradehome ShoesSales Associate at Tradehome Shoes