Riley Kennedy
Valdosta,GA
Summary
Dynamic and dependable, with a proven track record in customer service and beverage preparation honed at Stone Creek Golf Club. Excelled in team training and development, showcasing strong multitasking and clear communication skills. Recognized for enhancing customer satisfaction and retention through exceptional service and hospitality. Outgoing and confident spirit interested in gaining knowledge in all areas of different industries and career opportunities. Prides themself on being able to navigate and manage situations involving customers and colleagues.
Overview
4
4
years of professional experience
Work History
Bartender
Stone Creek Golf Club
Valdosta, GA
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Engages with colleagues, trainees, and customers daily providing the business with exceptional customer service skills
- Outgoing and confident personality brining the customers satisfaction
House and Pet Sitter
Jerry Thomas
Valdosta, GA
07.2021 - 12.2024
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
- Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
- Enhanced the comfort of pets during their owner''s absence by adapting to each animal''s routine and preferences.
- Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
- Offered additional services to clients upon request, such as grocery shopping, laundry assistance, or errand running to further enhance their satisfaction upon returning home.
- Increased client retention through excellent communication, timely updates, and superior care for pets and properties.
Family Babysitter
Brooke Murdock
Valdosta, GA
01.2022 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Established trust among families within local community networks leading to numerous referrals from satisfied clients.
Education
Coastal Plains Charter Highschool
Valdosta, GA2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Memory retention
- Hospitality service expertise
- Team training and development
- Inventory
- Basic accounting
- Creative mixology
- Hospitality and accommodation
- Honest and dependable
- Fast learner
- Teamwork and professionalism
- Calm and composed
- Collaboration and teamwork
- Complex Problem-solving
- Cash register operation
- Outstanding customer service
- Engaging customers
- Relationship building
- Good conversationalist
- Professional service standards
- Issue resolution
- Honest and dependable
- Available
- Trustworthy
Accomplishments
- Improved team productivity with morale-boosting incentives.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Trainee in yoga instructing
Finds that yoga is a very effective method of meditation which ultimately has helped become more creative, productive, and confident in learning new things and being interested in teaching other people the importance of stress management and healthy activity. It has increased my ability to teach other people in a professional and positive environment.
Timeline
Bartender
Stone Creek Golf Club
03.2024 - Current
Family Babysitter
Brooke Murdock
01.2022 - 08.2024
House and Pet Sitter
Jerry Thomas
07.2021 - 12.2024
Coastal Plains Charter Highschool